Im having an issue with things not staying connected. In the device liat it shows devices connected to the 2.4 band. The 5 band. And... wth is the unknown connection type. It is NOT unknown device. It is Unknown connection type? What am I doing wrong?

Well. I did I bunch of things so I am not sure what it was that worked. But, when I went into the router settings, I turned on beam forming, changed the 2.4 channel, and the seitches have been on without disconnecting. However. Some the switches are in my attic above the garage, and switches on the far side of garage all are connected. I have my outdoor Orbi satellite on the wall in the garage. According to to ap, nothing is connected to it at all. I figure one of two things is happening, it doesn’t work because it’s closest to the switches and they are not connecting to it. Or, they are connected to it but the ap sucks and isn’t accurate. It seems like the outdoor orbi has some different issues than regular satellites. It has its own button in the ap also, so its probably not displaying correctly. Anyway. Thank you very much for helping me troubleshoot this. All my Sonoff switches are now working!!

Do you get internet access with these devices? What devices do you have connected? No, nothing your doing wrong, there are known issues in FW with device detection. Something NG has to fix. You can edit and rename each device if you want to so you know what they are.

Several of my Itead sonoff switches that operate on 2.4. Some show up under 2.4. Some under unkown. And it almost seams like nothing wants to connect to my outoor obi in the garage. Maybe they are not far enough apart. I haven’t figured it out yet.

Whats the distances between orbi router and satellite and other devices? 30feet starting between the Orbi router and satellite.

It was within 25-50 foot range. When i set it up it indicated blue for good signal location. I just moved the outdoor sat. Out of the garage and out it outside by the pool. Now my devices are connecting to the main without issue except for ine plug swtch that keeps going offline. Could the outdoor router be too close and strong bumping these wifi switches off? Because the outdoor sat. Is not overpowering and stealing devices. If anything, it is barely connecting anything to it at all. I wonder if it is bad.

Unknown Connection | NETGEAR Communities

11 Replies

FURRYe38
Guru
Jun 24, 2018
Do you get internet access with these devices?

What devices do you have connected?

No, nothing your doing wrong, there are known issues in FW with device detection. Something NG has to fix.

You can edit and rename each device if you want to so you know what they are.
- Jjgalaska
  Tutor
  Jun 24, 2018
  Several of my Itead sonoff switches that operate on 2.4. Some show up under 2.4. Some under unkown. And it almost seams like nothing wants to connect to my outoor obi in the garage. Maybe they are not far enough apart. I haven’t figured it out yet.
  - FURRYe38
    Guru
    Jun 24, 2018
    Whats the distances between orbi router and satellite and other devices?
    
    30feet starting between the Orbi router and satellite.
FURRYe38
Guru
Jun 25, 2018
Change channels ON the router using a PC with a web browser connected to the routers web page. :smileywink:
FURRYe38
Guru
Jun 25, 2018
Depending upon where they are connected, they should show on the router anyways since it reports whats all connected.

Also log into the satellites web page and you should see them connected there as well.

Try changing channels...
- Jjgalaska
  Tutor
  Jun 28, 2018
  Well. I did I bunch of things so I am not sure what it was that worked. But, when I went into the router settings, I turned on beam forming, changed the 2.4 channel, and the seitches have been on without disconnecting. However. Some the switches are in my attic above the garage, and switches on the far side of garage all are connected. I have my outdoor Orbi satellite on the wall in the garage. According to to ap, nothing is connected to it at all. I figure one of two things is happening, it doesn’t work because it’s closest to the switches and they are not connecting to it. Or, they are connected to it but the ap sucks and isn’t accurate. It seems like the outdoor orbi has some different issues than regular satellites. It has its own button in the ap also, so its probably not displaying correctly.
  
  Anyway. Thank you very much for helping me troubleshoot this. All my Sonoff switches are now working!!
  - FURRYe38
    Guru
    Jun 28, 2018
    Glad to be of help. ENjoy.

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Unknown Connection