NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Updated to V1.12.0.18, now Satellite will not sync, "Wireless AP: Off"
I just updated to V1.12.0.18, and now my Satellite will not sync. Everything was working fine on the previous version. I have power cycled both the router and satellite. Following this sugges...
If you have not done a "Factory reset" you should try that. I always move the satellite closer to the router to be able to watch both unit during setup.
Thanks nukie! A factory reset of both satellite and router did the trick. I had assumed that it would reset the firmware back to what it shipped with, but it kept the current firmware and now it seems to be working.
And that's a good tip of moving the satellite closer while setting up - I got quite a workout last night running up and down the stairs trying to get this working again (and so did my dog who kept following me, I could see her thinking "again?" every time I made another trip). In this case I didn't have to bother, the router setup wizard resolved everything without my having to do anything to the satellite after having presset factory reset.
Thanks again!
And Netgear, you need to figure out why a firmware update can do this. I'm not inclined to update again if it can make me waste an evening trying to get it to work, despite following both the built in update, and then repeating it manually, and following all the troubleshooting in your knowledge base.