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Forum Discussion
Updated to V1.12.0.18, now Satellite will not sync, "Wireless AP: Off"
I just updated to V1.12.0.18, and now my Satellite will not sync. Everything was working fine on the previous version. I have power cycled both the router and satellite. Following this sugges...
Thanks. I guess I knew that. I ended up going through the Orbi app and the "new setup" method and it worked. Cheers.
I ran into similar issue using firmware v.1.12.0.18. After resetting the Satellite and Router to factory default it worked fine. But if I restart either of my two Satellites (RBS50), they revert back to connected devices for my Router (RBK50). This seems like a bug on this firmware. Is there a way to downgrade the firmware to an earlier version where this issue does not exist? It is time consuming to go through these steps everytime.
Update to my previous post. I ended up resolving my issue by downgrading the firmware to v 1.8.0.6. I chose this version because it was the last version of firmware on my Orbi router (RBK50) and satellite (RBS50) before upgrading to firmware v 1.12.0.18.
I encountered the same issue as PhysicalEd in this post. Following steps listed by nukie, I was able to resolve the issue for a moment. By doing a factory reset on both my satellites and router, I was able to see the two satellites show up as satellite instead of attached devices. The issue, I had was the satellites were in the same floor close to the router. When I powered off both satellites to move them to different floors they showed up as attached devices again.
This is when I decided to rollback to firmware v 1.8.0.6. Here are the steps I took to resolve my issue:1. Brought all the satellite on the same floor as my router. Once I got the IP address for both the satellite under attached devices. I logged into each satellite by IP address. Updated the firmware of each satellite to v.1.8.0.6.
2. Then I updated the firmware of my router to v.1.8.0.6.
3. After downgrading the router both satellites now showed up as satellite instead of attached devices.
4. I powered off both the satellites and moved them to different floors and powered them on. This worked as both the satellites were still showing up as satellite instead of attached devices.
I am also able to see devices connecting to one of the satellites by logging into that satellite. I think there is an issue with firmware v 1.12.0.18 and I will hold off on upgrading until they fix this issue.
So after updating to the latest firmware the satellites will not connect back to the router at all or is it just not showing up in the attached devices?
DarrenM
Hi Darrin,
I'm having the same issue with my RBK50.
Even after a factory reset, the satellites behave normally only until the next reboot... after which they no longer function as satellites. They show up as "Connected Devices" instead of "Connected Satellites" in the Attached Devices page. If you log into the satellites themselves, their status page shows that the Wireless AP is off for both bands (and no channel is shown), but the backhaul is shown as connected in the connection graphic.
I haven't tested to see if the ethernet ports on the satellite still work in that state, but the only source of WiFi once your Orbi reboots is the main router itself.
