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Forum Discussion
PhysicalEd
Jul 13, 2017Star
Updated to V1.12.0.18, now Satellite will not sync, "Wireless AP: Off"
I just updated to V1.12.0.18, and now my Satellite will not sync. Everything was working fine on the previous version. I have power cycled both the router and satellite. Following this sugges...
Seattleite
Jul 18, 2017Guide
Just adding a "me too" to this thread. Since the V1.12.0.18 upgrade, both satellites are no longer satellites, but just connected devices with 2.4GHz and 5GHz both disabled. I really would prefer not to do the factory reset again, but if push comes to shove I will, along with a downgrade to V1.8 or something similar.
One question. Are the config settings (when saved) backwards compatible? I have saved my settings while on V1.12, and was wondering if I can restore them onto V1.8?
Thanks in advance....
- BenOrbiJul 18, 2017Initiate
Me too. Same behavior as others have noted -- Satellite shows up as a Connected Device instead of a Connected Satellite. Logging into at that IP address shows the WiFi radios are off, and no devices are connected to the satellite. Devices connected to the ethernet ports of the satellite also don't work. Downgrading just the Satellite to 1.11.0.20 fixed it, but was quickly broken again by auto update.
- crimsonheadJul 19, 2017Guide
I started seeing speed issues with v.1.8.0.6, mostly related to drop in speed. I did not notice auto updater update my firmware to the latest version v 1.12.0.18. The latest version definitely has this major bug. Seeing that so many people are facing this issue, Netgear should release a fix on this major issue. I ended up moving to v 1.9.1.12, so far it is holding up on terms of speed.
As PhysicalEd pointed out the process to reset and going through the whole setup process is time consuming. I had to go through this process over 4 times before I decided to downgrade the firmware and I has worked for me. I just hope the auto updater does not kick in.
Has anyone reported this as a bug to Netgear? I will check with Netgear and see if this can be reported as a bug so they can fix the issue.- PhysicalEdJul 19, 2017Star
I just saw that message 105 of this thread: https://community.netgear.com/t5/Orbi/Firmware-V1-12-0-18-Discussion/m-p/1323973#M10304
tells how to disable auto-update if you are comfortable with telnet. I haven't tried it yet, but I will if I have to reset again.
Yeah, pretty big fail if users have to use telnet to keep their router working.
People on that thread are also discussing this bug. I hope Netgear has seen it! Does anyone know if there is any official way to report bugs?
- JMU1998Aug 09, 2017Luminary
BenOrbi I can also like others reproduce this bug on demand, factory re-set of satellite helps but it randomly comes back at no particular time interval can be weeks or daysalso sudden power outages during storms will again require factory reset...like others waiting on next Firmware and it's delightful surprises!