NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PhysicalEd
Jul 13, 2017Star
Updated to V1.12.0.18, now Satellite will not sync, "Wireless AP: Off"
I just updated to V1.12.0.18, and now my Satellite will not sync. Everything was working fine on the previous version. I have power cycled both the router and satellite. Following this sugges...
PhysicalEd
Aug 21, 2017Star
5 weeks now...
My "Orbi satellite connection is up and running." LOL
ronduluthga
Aug 23, 2017Initiate
Adding another me too for this issue. downgraded to previous firmware and blocked download.netgear.com
Had two power outages in the last 4 weeks, and the satellite does not reconnect. Had one again yesterday (lots of storms) and it worked fine when they came back up under the previous release. PLEASE FIX.
- MHogueAug 25, 2017Aspirant
Netgear level 2 had me RMA my system and when I got the new one it worked well for a little while. I even tested power cycling it after the firmware update BEFORE setting my SSID and password.
Once I made those changes I made and then it stopped working after a power cycle. I'm going to try some different passwords and see if there is some character that may be breaking it.
- DarrenMAug 25, 2017Sr. NETGEAR Moderator
Hello MHogue
There is a known issue with special characters and spaces in the password causing issues and will be fixed in the next firmware.
DarrenM
- ronduluthgaAug 26, 2017Initiate
Ok, but when?! blocking downloads.netgear.com did NOTkeep the router and satellite from updated and when they rebooted, the satellite is no longer connected GRRRRR. At least let us know how to block the automated upgrade the version that introduced this issue.