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Forum Discussion
Updated to V1.12.0.18, now Satellite will not sync, "Wireless AP: Off"
I just updated to V1.12.0.18, and now my Satellite will not sync. Everything was working fine on the previous version. I have power cycled both the router and satellite. Following this sugges...
Adding another me too for this issue. downgraded to previous firmware and blocked download.netgear.com
Had two power outages in the last 4 weeks, and the satellite does not reconnect. Had one again yesterday (lots of storms) and it worked fine when they came back up under the previous release. PLEASE FIX.
Netgear level 2 had me RMA my system and when I got the new one it worked well for a little while. I even tested power cycling it after the firmware update BEFORE setting my SSID and password.
Once I made those changes I made and then it stopped working after a power cycle. I'm going to try some different passwords and see if there is some character that may be breaking it.
Hello MHogue
There is a known issue with special characters and spaces in the password causing issues and will be fixed in the next firmware.
DarrenM
Ok, but when?! blocking downloads.netgear.com did NOTkeep the router and satellite from updated and when they rebooted, the satellite is no longer connected GRRRRR. At least let us know how to block the automated upgrade the version that introduced this issue.
I just received an update from Netgear Support. They are going to release a new firmware to fix this issue. For me the RMA units have not encountered this issue, so I won't test this firmware until the official release get pushed out.
Here is what they had to say my open case:
"I believe there is an upcoming Firmware with an embedded fix for those devices that has been deployed beforehand. I am sharing with you below link for the updated beta Firmware that you can use in case you will experience any disconnection on one of the Satellites in the future. You may download it from below link:
Note: There is no support for this beta firmware, if you run into any issues. So be careful and test it at your own risk. If you can, wait for the official release.
