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Forum Discussion

RussFogg's avatar
May 09, 2019
Solved

Upgrading from V1.4.0.18

Hi, just bought the router and satellite and have V1.4.0.18 FW installed.

They won’t update via the browser connected via WiFi and read on the community I need to manually upgrade to v2.2.1.212 first before trying the latest version.

Tried this but connected via WiFi and not wired and it failed with an incorrect file message.
Support would only say ‘wired is much preferable’

I need to find a wired laptop because I am on a Mac with USB C ports only

So....is my approach right and it is just matter of upgrading manually via the browser via a wired connection to v2.2.1.212?

Thanks in advance...
  • I am sorted..thanks for the help.

    Firefox, turning off the Mac FW and now both units are in the latest FW and what a difference on the interfaces and all is doing well.

    Thanks for the assistance- appreciate it.

9 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Let us know how it went. Hope it was updated well. 


    RussFogg wrote:
    Hi, just bought the router and satellite and have V1.4.0.18 FW installed.

    They won’t update via the browser connected via WiFi and read on the community I need to manually upgrade to v2.2.1.212 first before trying the latest version.

    Tried this but connected via WiFi and not wired and it failed with an incorrect file message.
    Support would only say ‘wired is much preferable’

    I need to find a wired laptop because I am on a Mac with USB C ports only

    So....is my approach right and it is just matter of upgrading manually via the browser via a wired connection to v2.2.1.212?

    Thanks in advance...

     

    • RussFogg's avatar
      RussFogg
      Tutor
      Thanks will do!

      Sorting it tonight - went out and got myself an Ethernet adaptor for the Mac so it is done proper.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What browser are you using? Safari? Try FireFox.

     

    Be sure you have the right RBS50 FW .img file. 

    Try a factory reset on the RBS, wait for the connection to be ready, then try to send the img file. I was able to do this on a Windows PC. 

     

    Do any of these work? 

    RBS50 (Orbi Satellite) Firmware Version 1.10.1.2
    RBS50 (Orbi Satellite) Firmware Version 1.9.1.12
    RBS50 (Orbi Satellite) Firmware Version 1.8.0.6
    RBS50 (Orbi Satellite) Firmware Version 1.5.0.12
    RBS50 (Orbi Satellite) Firmware Version 1.4.0.34

    • RussFogg's avatar
      RussFogg
      Tutor
      I am sorted..thanks for the help.

      Firefox, turning off the Mac FW and now both units are in the latest FW and what a difference on the interfaces and all is doing well.

      Thanks for the assistance- appreciate it.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Awesome. Glad it worked. 

        Ejoy. :smileywink: