I had a Zyxel P8702n and had to replace it because it died. So i wanted more functions and bought NetGear Orbi RBK40-100PES Before i replaced the Zyxel box, voice over Wifi worked like a charm on my Samsung S7 Edge. And the phone still works with Voice over Wifi at work. But when i am connected with the NetGear Orbi, i only get 4G Voice even if it says preferred Wifi on my phone. Does this netgear support Voice over Wifi? The same problem is also there with the new Huawei P20 Pro. So i will return the Orbi box if this does not support Voice over Wifi. Can anyone confirm if this is possible to activate on the Orbi , and if so - how. I thougt this was a fumction on my phone, and not on my router. But i am hearing that Voice over Wifi had to be configured on the network at work also to make it availible to phones.

This is very strange.The VPN setting was set to allowed (probably me that have set this the first time I set up the device/router) so that was never the reason. And now, after having enabled Circle again and saved/applied the voice over wifi works again. And this time it looks like it stays like that.I will test more tomorrow. Thanks for the fantastic help so far. I will update this thread as soon as I can confirm what solved this case.

I have Orbi and VoWifi is working just perfect. Here's a snapshot from my iPhone: Please note that -usually- Whether 4G (VoLTE) or Wifi (VoWifi) is prefered is an operator setting and it's not your phone which decides. So -usually- the phone will always select VoLTE as long as 4G coverage is good, and will only select VoWifi if 4G coverage is not that good. So probably you have a good 4G coverage at home and that's why the phone will lways choose not to go for VoWifi. A good way to test if VoWifi is working is to set the phone in Flight Mode and keep wifi activated so the phone will then be forced to use VoWifi. Have you tried that?

I did set the phone in flight mode, and then activated wifi and tried making a call. The phone just asks me to turn off flight mode to make the call.

Siberiantiger6 wrote:I did set the phone in flight mode, and then activated wifi and tried making a call. The phone just asks me to turn off flight mode to make the call. Please set to flight mode, activate wifi and give the phone some time to attach to VoWifi GW. Only when you see that the phone is attached to VoWifi you can make a call. Please also check that you have WMM activated in Orbi as follows: Also please tell us a bit about your network setup.

The wmm settings is already set.I have used WiFi on my phone all time at home since I got the new router a few days ago and never seen the "wifi tale" on my phone with Orbi as the router.

Voice over Wifi | NETGEAR Communities

18 Replies

ekhalil
Master
Dec 21, 2018
I have Orbi and VoWifi is working just perfect. Here's a snapshot from my iPhone:

Please note that -usually- Whether 4G (VoLTE) or Wifi (VoWifi) is prefered is an operator setting and it's not your phone which decides.

So -usually- the phone will always select VoLTE as long as 4G coverage is good, and will only select VoWifi if 4G coverage is not that good. So probably you have a good 4G coverage at home and that's why the phone will lways choose not to go for VoWifi.

A good way to test if VoWifi is working is to set the phone in Flight Mode and keep wifi activated so the phone will then be forced to use VoWifi. Have you tried that?
- Siberiantiger6
  Tutor
  Dec 21, 2018
  I did set the phone in flight mode, and then activated wifi and tried making a call. The phone just asks me to turn off flight mode to make the call.
  - ekhalil
    Master
    Dec 21, 2018
    Siberiantiger6 wrote:
    I did set the phone in flight mode, and then activated wifi and tried making a call. The phone just asks me to turn off flight mode to make the call.
    
    Please set to flight mode, activate wifi and give the phone some time to attach to VoWifi GW. Only when you see that the phone is attached to VoWifi you can make a call.
    
    Please also check that you have WMM activated in Orbi as follows:
    
    Also please tell us a bit about your network setup.

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Voice over Wifi