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Forum Discussion
jeraboom
Oct 13, 2020Star
Web UI says RBW30 Update Failed, but there is no update available.
I have a system with an RBR50, 2 RBS50s, and 1 RBW30.
When I use the router Web UI to check for firmware updates, it first attempts to download new firmware for the RBW30 and then says "Update Failed".
When I manually download the current RBW30 firmware from Netgear and go directly to the RBW30 and attempt to update the firmware, the UI there says it's already running the current version. (see attached screenshots)
Side note: I see there's an even newer version of the RBR50/RBS50 firmware (2.7.0.70), but it's not being offered to me via the Web UI update function.
RBW30 latest firmware v2.6.1.6 has been posted on the Support Site. Here's the link:
https://kb.netgear.com/000062471/RBW30-Firmware-Version-2-6-1-6
Regards,
Blanca
Community Team
32 Replies
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Then no need to update it then. v4 is the most current version.
I should have mentioned that due to the RBW30 having a status of "Update Failed" I was unable to update my other Orbi units without unplugging the RBW30. This is certainly not a good situation.
- MstrbigMaster
jeraboom wrote:I have a system with an RBR50, 2 RBS50s, and 1 RBW30.
When I use the router Web UI to check for firmware updates, it first attempts to download new firmware for the RBW30 and then says "Update Failed".
When I manually download the current RBW30 firmware from Netgear and go directly to the RBW30 and attempt to update the firmware, the UI there says it's already running the current version. (see attached screenshots)
Side note: I see there's an even newer version of the RBR50/RBS50 firmware (2.7.0.70), but it's not being offered to me via the Web UI update function.
Version 2.7.0.70 is actully the newest firmware available for the RBR50 router and RBS50 satellite. You would have to manually download it and install it. If you decide to update, make sure you update the satellites first, then the router.
- TgtermGuide
Exact same configuration and issue with the RBW30 Update Failed here. I was able to update my RBR50 and RBS50 by unplugging my RBW30, but has there been a resolution to the Update Failed issue on that satellite yet? Or, is Firmware 2.5.0.4 for the RBW30 the latest, therefore nothing to fix? Thanks!
Online UpdateManual UpdateFirmware UpdateCheck if a new firmware version is available on the Internet. Model Name Device Name Current Version Status Router RBR50 RBR50 V2.5.2.4 No new firmware version available. Satellite RBS50 RBS50 - Kitchen V2.5.2.4 No new firmware version available. Satellite RBS50 RBS50 - Upstairs V2.5.2.4 No new firmware version available. Satellite RBW30 RBW30 - Basement V2.5.0.4 Update failed V4 is the latest for the RBW. No need for any update. I presume the update services are incorrectly reporting this for the RBW. Should be No Update Available. Maybe a forum moderator and check on this.
Tgterm wrote:Exact same configuration and issue with the RBW30 Update Failed here. I was able to update my RBR50 and RBS50 by unplugging my RBW30, but has there been a resolution to the Update Failed issue on that satellite yet? Or, is Firmware 2.5.0.4 for the RBW30 the latest, therefore nothing to fix? Thanks!
Online UpdateManual UpdateFirmware UpdateCheck if a new firmware version is available on the Internet. Model Name Device Name Current Version Status Router RBR50 RBR50 V2.5.2.4 No new firmware version available. Satellite RBS50 RBS50 - Kitchen V2.5.2.4 No new firmware version available. Satellite RBS50 RBS50 - Upstairs V2.5.2.4 No new firmware version available. Satellite RBW30 RBW30 - Basement V2.5.0.4 Update failed