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Gcw1's avatar
Gcw1
Tutor
Mar 02, 2018

What am I doing wrong? Had my Orbi 3mths and its always working perfectly. Great product.

I have 20+ devices spread over 5ghz, 2.4ghz & ethernet, but my Orbi 30 works great. It gives me full cover (70Mb+ internet) over my large 4 bedroom (solid) house. Unlike my old Asus ac68u, which couldn't reach the whole house at any sort of speed and as soon as any device moved too far from the 5ghz, it went onto 2.4ghz and stayed there, so all wireless devices ended up on a single 2.4ghz band, nothing on the 5ghz.

Orbi, spreads all my devices across the the 4 bands (5 & 2.4ghz on each device). So all devices have plenty of bandwidth.

Connected I have; sony 4k tv, roku 4k stick, canon printer, WD media server, Samsung android phones, Samsung android tablets, apple phones, Samsung tizen smartwatch, nest thermostat, amazon kindle, WD network drive, Google home mini, amazon echo, Sony surround sound  & Sony wireless speaker

I HAVE NO ISSUES! but then I do live in the UK  

12 Replies

  • so the big question is.. which firmware are you using ?

    • Gcw1's avatar
      Gcw1
      Tutor

      Intial updated to version 2 and kept updating until current 2.1.2.18/6

  • You are probably in the sielent majority. Mine has worked much better than my old Asus RT87. That thing was never stable and required a daily reboot just to keep it from locking up. 

     

    Hopefully Netgear figures out how to fix the issues that plauge a lot of the posters here. 

  • You probably have a correct configured set up and well working configuration and environment. My system as been stable since day one since I got it from NG. Been working solid and with out issue.

     

    If it's working well for you Don't do any FW updates. Keep it as is and check back later on if and when NG posts new FW.


    Gcw1wrote:

    I have 20+ devices spread over 5ghz, 2.4ghz & ethernet, but my Orbi 30 works great. It gives me full cover (70Mb+ internet) over my large 4 bedroom (solid) house. Unlike my old Asus ac68u, which couldn't reach the whole house at any sort of speed and as soon as any device moved too far from the 5ghz, it went onto 2.4ghz and stayed there, so all wireless devices ended up on a single 2.4ghz band, nothing on the 5ghz.

    Orbi, spreads all my devices across the the 4 bands (5 & 2.4ghz on each device). So all devices have plenty of bandwidth.

    Connected I have; sony 4k tv, roku 4k stick, canon printer, WD media server, Samsung android phones, Samsung android tablets, apple phones, Samsung tizen smartwatch, nest thermostat, amazon kindle, WD network drive, Google home mini, amazon echo, Sony surround sound  & Sony wireless speaker

    I HAVE NO ISSUES! but then I do live in the UK  


     

    • wildhorse's avatar
      wildhorse
      Star

      Same here. I wonder if people who are having problems are from all over the world or in a few countries.

      • nicholb's avatar
        nicholb
        Luminary

        Most likely it is some combination of particular devices and/or network configuration that is triggering a bug in the Orbi. Those of us that don't have that unknonwn factor don't see the issues. 

  • My system is using just one Satellite. MIMO and Daisy Chain disabled.

    A few wired PCs, 1 wireless PC, 2 laptops, 3 iphones, 1 Android, 1 iPad, 2 NEST contollers, 2 XB1s, 3 printers, DISH Hopper and 3 Joeys, one connected to a NG wireless bridge connected to the remote Satellite. 3 wireless cameras.

     

     

  • Gcw1

     

    It's certainly not a bad thing the Orbi's are performing adequeately for you. However, there's a gap between "mine works perfectly" and "I haven't noticed any problems".

     

    The upset people on the forums making noise are here because they're impacted by the problems and there is no fix. It's not that you did everything right and all the frustated people on here somehow did something wrong, it's just the state of the product. Over 20% of the Amazon reviews (1 in 5) of the product are people who hate it due to the difficult-to-track-down problems. However, the problems aren't immediately apparent - so many people review it after using just a day or two.

     

    If you're interested in seeing the issue that most people are up in arms about, here's how to test it out yourself. You'll notice it's not a 2 second test case to run, but that's just the nature of the issues.

     

     

    • Roamabout's avatar
      Roamabout
      Luminary

      t_kwrote:

      Gcw1

       

      It's certainly not a bad thing the Orbi's are performing adequeately for you. However, there's a gap between "mine works perfectly" and "I haven't noticed any problems".

       

      The upset people on the forums making noise are here because they're impacted by the problems and there is no fix. It's not that you did everything right and all the frustated people on here somehow did something wrong, it's just the state of the product. Over 20% of the Amazon reviews (1 in 5) of the product are people who hate it due to the difficult-to-track-down problems. However, the problems aren't immediately apparent - so many people review it after using just a day or two.

       

      If you're interested in seeing the issue that most people are up in arms about, here's how to test it out yourself. You'll notice it's not a 2 second test case to run, but that's just the nature of the issues.

       

       


       

      I used Amazon as my main research before buying the Orbi. This was my informal survey of the mesh products based on Amazon reviews.

       

      Netgear Orbi: 86% 4&5 star, 12% 1&2 star, top complaints: disconnects, drops, slow, crap support

      Linksys Velop: 91% 4&5 star, 6% 1&2 star, top complaints:wifi connections drop, ISP connection drops, crap firmware updates.

      Eero: 92% 4&5 star, 6% 1&2 star, top complaints: poor wifi range, slow

      Google wifi: 84% 4&5 star, 12% 1&2 star. top complaints: poor wifi range, slow, Cant use mesh in AP mode ?


      Ubiquiti Amplifi HD: 84% 4&5 star, 11% 1&2 star. Top complaints: slow, unreliable, dropped connections, needs regular reboot.

      • FURRYe38's avatar
        FURRYe38
        Guru

        You forgot D-Links MESH system Sir. :smileyvery-happy:

        https://www.amazon.com/product-reviews/B0711TPWZY/ref=acr_search_see_all?ie=UTF8&showViewpoints=1


        Roamaboutwrote: 

         


        I used Amazon as my main research before buying the Orbi. This was my informal survey of the mesh products based on Amazon reviews.

        Netgear Orbi: 86% 4&5 star, 12% 1&2 star, top complaints: disconnects, drops, slow, crap support

        Linksys Velop: 91% 4&5 star, 6% 1&2 star, top complaints:wifi connections drop, ISP connection drops, crap firmware updates.

        Eero: 92% 4&5 star, 6% 1&2 star, top complaints: poor wifi range, slow

        Google wifi: 84% 4&5 star, 12% 1&2 star. top complaints: poor wifi range, slow, Cant use mesh in AP mode ?


        Ubiquiti Amplifi HD: 84% 4&5 star, 11% 1&2 star. Top complaints: slow, unreliable, dropped connections, needs regular reboot.