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LateAdopter's avatar
LateAdopter
Aspirant
Dec 12, 2021
Solved

Wifi keeps dropping on RBR50

I have and RBR50 and 4 satellites (RBS50).  I have had them for 2-3 years and they have the latest firmware.  They were working fine but over the last few weeks have been dropping daily requiring me to reboot the RBR50.

 

I can't seem to access the Orbilogin.net to look at the settings and have done a factory reset which made no difference.

 

Anyone got any suggestions?

  • FURRYe38's avatar
    FURRYe38
    Dec 14, 2021

    Are you sure the modem is bridged? Mighy check it's configuration. 

    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

     

    Try this alternative, configure the modem back to router mode. Disable ALL wifi radios on the modem. Configure the RBR for AP mode. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop 


    LateAdopter wrote:

    I am not sure if it is anything to do with turning off daisy chain (don't think so) but now the internet is not working at all on the router (although it is on the ISP hub if I connect via LAN).  This means wifi not working at all in the house at the moment

     

    We have a meltdown situation which is causing me severe stress at the moment!


     

13 Replies

  • Silly question but when you try to access Orbilogin.net are you sure that your wifi is connected to your Orbi system?

    Can you try accessing the router settings by connecting a computer directly to the router using an ethernet cable?

    Once connected then make sure that all devices have the lates firmware not just the router.

     

    • LateAdopter's avatar
      LateAdopter
      Aspirant

      Brilliant, thanks.  My computer was actually connected via LAN cable to the ISP's router (to which the Orbi is connected) so I changed it to wired to the Orbi and can now access the portal.  That is the second problem solved.

       

      the first problem was working out why the wifi keeps dropping - i am having to do a reset every day.  Any ideas?

      • Streak2's avatar
        Streak2
        Master

        Satellites and router on the same version of firmware?

        When you say the wifi is dropping is this only on one device? What about wired devices?

        Is the problem only when connected to one of the satellites or all of them?

        What's the backhaul status like and is it 2.4 or 5Ghz?

        Star or daisychain topology?