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Forum Discussion

godseesad's avatar
Jul 12, 2017

wifi upload speed, ping value are strange

I use R8000 before, the download speed and upload speed is normal 150Mb/150Mb(down/up) ping time under 5ms, but i change to orbi, i use my new ipad, iphone 6s and iphone 6 plus to test the speed, the download speed is 150Mb, but the upload speed sometime is 150, after 2 second, i test again, it is 20, 25 or sometime it become 150 again...... and i also notice that the ping time is 5ms, 45ms, 54ms, different in every test.......... but i use my computer via the lan port to test it, it is always  150/150, ping time under 5ms,  i use facetime smoothly before but now i even can not use the facetime to talk to my friend, i think it is the bug of the wifi , any idea ?

5 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello godseesad

     

    Make sure you have the latest firmware you also may want to change the wireless channels see if that improves your wireless connection.

     

    DarrenM

    • godseesad's avatar
      godseesad
      Tutor

      different versions of firmware, same result !

      different channels, same result !

      enable or disable MU-MIMO, same result !

      enable or disable BEAMFORMING, same result !

      factory reset n times, same result !

       

      I spend 4XX to buy this one, very disappointed !!! :smileysad::smileysad::smileysad:

       

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello godseesad

         

        Have you gone straight to the modem and ran some tests to make sure the modem if giving the correct upload?


        DarrenM