NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ianfgraphics
Mar 09, 2021Aspirant
Wireless Half the Speed of Console
I just bought the Orbi Mesh system after bad luck with the TP Link DecoM9Plus. I have Century Link internet with 100mbps down and 10 up. After setting them up the SpeedTest on the app shows 100 and 10 but speedtest.net shows about half the download and full upload. I have disabled and enabled the things people have said but without any solutions. I do not have my CL modem in bridge mode as it took me 3 years before moving to successfully get into bridge mode and last time I tried it wouldn't work. It is PPoE but whenever I actually try to enable that in the Orbi or other router it fails and I have to reset both and start from scratch. I know these wireless speeds are possible because my linksys EA8300 had no problem reaching them in the same house with strong connection.
6 Replies
Sort By
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteTry enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Not seen on Orbi AX.Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
- IanfgraphicsAspirant
Firmware is 2.7.2.104
The modem I have is an Actiontec C3000A
The Orbis are about 20 feet away. I have the main in one corner of the house in the basement and the satellite in the middle of the house main level.
With basement its about 2000 sqft.
I have enabled BeamForming MIMO and WMM
I have disabled all except the coexistence I will try that.
Your modem has a built in router. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
- AlejandrinAspirant
Wirelessly my laptop will exceed those speeds. Other wireless devices I own also get about half that wirelessly (iPad, iPhone, droid phone, etc). My Xbox on the other hand will only get at best 35Mbps down/ 20 up still. Tried several options but couldn't ever improve speed. Bought an Ethernet cable and boom, getting 120 down 22ish up. Any explanation as to why the Xbox speeds would vary that much between wired and wireless when my other devices do better?
Xbox wireless adapter drivers in there consoles have never been top notch or good performing. There are known various problems with some of there wifi adapters. Reason why it's recommended to always use ethernet connections for gaming consoles.
Alejandrin wrote:Wirelessly my laptop will exceed those speeds. Other wireless devices I own also get about half that wirelessly (iPad, iPhone, droid phone, etc). My Xbox on the other hand will only get at best 35Mbps down/ 20 up still. Tried several options but couldn't ever improve speed. Bought an Ethernet cable and boom, getting 120 down 22ish up. Any explanation as to why the Xbox speeds would vary that much between wired and wireless when my other devices do better?