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Forum Discussion

duvoe's avatar
duvoe
Follower
Mar 05, 2022

5100 wrong battery installed message

5100

wrong battery installed message when powering on.

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru
    Mar 05, 2022
    duvoe wrote:

    5100

    wrong battery installed message when powering on.

    Message on what?

     

    Netgear's Nighthawk WiFi Routers – the stuff covered in this section – don't have batteries.

     

     

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Mar 10, 2022

      Hi duvoe

       

      Are you using the battery that came with the unit?
      Please power on the device without the battery then check if you'll still get the error message. 
      Have you tried doing a factory reset? If not, please do so and provide us an update. 
      Kindly provide the device SKU (e.g. MR2100-xxxx) and firmware version. 
       

      Regards,
      Blanca
      Community Team