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up2itnow's avatar
up2itnow
Guide
Oct 01, 2015

781s Freezing after a few hours

I'm using the Unite Pro 781S for home internet so I have it set to never go into standby mode but it seems to continue to stop working after a few hours and requires a reboot to begin functioning again even though I still show 4glte service. Any idea why this would be happening? It's very frustrating. Had I known this would be an issue I probably would have gone with Verizon's Jet pack instead.

 

Any help would be appreciated.

 

Thanks,

Bill

aircard
Firmware
freezing
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Troubleshooting
unite pro 781s

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Oct 02, 2015

    Hello up2itnow

     

    Do you have the wifi profile set to default? to check this go to the WiFi tab then click options and a drop down should be beside wifi profiles try to change this to custom then make sure standby is off again and save the profile. I read in the user manual that if on default it could still standby. Hope to hear your feedback.

     

    DarrenM

  • up2itnow's avatar
    up2itnow
    Guide
    Oct 08, 2015
    Sorry for the slow response, been sick for the last week.
    I did that change when I set it up and it still would freeze.

    Oddly what did get it to stop was turning on the dual band. Not sure why that would make a difference but it did. The thing has not shut down since.
    Thank you for your help though.
    Cheers,
    Bill