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Forum Discussion

tibr70's avatar
tibr70
Initiate
Jan 14, 2021

AC797 firmware

Hi, I have a 797 card which seems to work out of the box pretty well. However when using it for zoom calls it's got an unpleasant habit of dropping and rebooting every 10-15 minutes.

I've tried to check what the latest firmware for this card is bit can't find anything and neither will it let me update through the web portal.

Please can anyone advise the latest firmware (mine is NTG9X40C_30.00.10.13

If anyone has a later firmware please can they share the file for upload.
Firmware

15 Replies

  • StraightEdgeJR's avatar
    StraightEdgeJR
    Initiate
    Feb 07, 2021

    hey hook me up with the firmware too, i have NTG9X40C_30.00.08.04

    i am unable to update from the web portal as well, and the downloads page says there is not firmware for it

  • StevoSS's avatar
    StevoSS
    Aspirant
    Apr 06, 2021
    hey hook me up with the firmware too

    When checking for firmware update
    I gives update erro

    Check for new software online:
    Update Error
    There was a problem updating your device. Please try again later.

    Last checked at: 4/6/21 1:32 AM

    Firmware
    FW VersionNTG9X40C_30.00.08.04FW Build Date2019/11/21Web App VersionAC797-100NAS03.04.121.00Bootloader VersionNTG9X40C_30.00.08.04

    Please can anyone advise the latest

    • Energy-x's avatar
      Energy-x
      Aspirant
      Jun 10, 2021

      I can only assume Netgear is not doing any firmware releases for this model at this point. Support, are you out there?

      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Jun 14, 2021

        Hi Energy-x

         

        Can you also provide the current firmware version and PRI? 

         

        Regards,
        Blanca
        Community Team