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Forum Discussion
ShauningtoN
Jan 17, 2019Follower
AC800S 'Optus' - Cat 9 vs Cat 11?
Hi All,
Long time reader - first time poster!
Just had a query regarding the AC800s - Optus (Aus)
Background:
I have a new Optus tower in my area and I want to update my 4G device to make the most of the network performance.
I currently use a Huawei E8372. It's ancient and basic Cat 4 can only manage 30-40mbits down (20meg, band 40 (no ag)
With the same sim in my iPhone 8 (Cat 12) I manage in excess of 300mbits/50mbits from the exact same location.
On the Optus website, the device is listed as CAT 11
https://www.optus.com.au/shop/broadband/mobile-broadband/netgear-ac800s
On the Netgear website, and from all product infomation and reviews etc. etc. I can find, the device is CAT 9
https://www.netgear.com.au/home/products/mobile-broadband/hotspots/AC800S.aspx
Perplexed by this, I contacted Optus Support who could only tell me "it's CAT 11" - knew nothing about when it changed, or whats different etc. and couldn't provide any more substance.
Called the local store and they were also none the wiser.
I know the AC810s is Cat 11(Telstra) but has different bands supported.
1. Can any NETGEAR gurus confirm whether the AC800s is CAT 9 or CAT 11?
2. Was there a hardware change (ie. need recent unit for CAT 11) or an older devices be updated with firmware?
3. Longshot - but if there is anyone on Optus with an iPhone 8 and AC800s, can you compare performance?
If so - is yours a 'cat 9' or 'cat 11'
Ideally, I would like to achieve very similar speeds as I can get indoor with my iPhone, but hoping for some real world performance comparisons.
Thanks for your time!
7 Replies
- Jake_s1Aspirant
Did you end up with an answer?
- Blanca_ONETGEAR Employee Retired
Hi Jake_s1
Please check the data sheet link below:
https://www.netgear.com/images/datasheet/mobile/AC800S_Optus.pdf
Regards,
Blanca
Community Team- Jake_s1Aspirant
Unfortunately this does not answer the question. Optus clearly states it is cat 11, the pdf says it's cat 9. Is there a firmware update that can change the device from 9 to 11?
- Jake_s1Aspirant
I don't have it yet. Are you saying it could be cat 11 depending on firmware?
The link to Optus is above in the original poster's questions- Kabe42Aspirant
I'm in the process of buying a second hand AC800S which is listed as being Cat 9. Following on from what the original poster's was asking, is it possible to upgrade the AC800S from Cat 9 to Cat11? If it can be done, what are the steps that need to be taken?
Many thanks in advance for any assistance.