After ATT update to NTG9X50C_12.05.05.12 cannot connect to LTE network

Question

Since the update to the latest ATT firmware, my unit has issues connecting to the LTE network. I have to restart it several times before it will connect. I usually use it tethered via USB-C but connecting to it via WiFi also doesn't work.

Clearly, it's the MR1100 since if I restart it enough times, it will connect.

Is there any way to fall back to the prior firmware level which worked fine for me?

Blanca_O · Answer

Hi yobyotan

&nbsp;

Welcome to NETGEAR Community!

&nbsp;

May we please know the device SKU (eg&nbsp;MR1100-1A1NAS)? We received reports related to this issue.&nbsp;A new firmware will be available this week.&nbsp;

&nbsp;

https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/Nighthawk-M1-Killed-by-FW-12-05-05-12/m-p/1857406#M12576

&nbsp;

Regards,
Blanca
Community Team

yobyotan · Answer

SKU = 6420B

JohnPeng · Answer

A new release is coming soon to address the issue. Please standby.
&nbsp;
Sorry for the inconvience and thanks for your patience.
&nbsp;
Regards

yobyotan · Answer

But will AT&amp;T make a firmware update available in a timely manner? There's no way to update firmware other than through AT&amp;T.&nbsp;I'm pleased you are moving quickly to fix this but concerned that AT&amp;T won't make the firmware avaiable quickly.

JohnPeng · Answer

We expect that AT&amp;T will release it asap after they approve it. Should be coming soon.
&nbsp;
Thanks

Forum Discussion

After ATT update to NTG9X50C_12.05.05.12 cannot connect to LTE network

7 Replies