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lsman510's avatar
lsman510
Aspirant
Aug 24, 2018

Aircard 815S in read only mode. need to reset device but don't have password

I have a Netgear Aircard 815S. The device is apparently in READ ONLY mode. I am trying to perform a factory reset.

Through the display, it wont let me reset it. When I tether it to a computer and use the web interface, I am prompted for an administrative password. I tried the default password of "attadmin" (no quotes) and it doesn't work. I also tried the default password listed on the label under the battery. No Go. Finally, I tried the wifi password the displays on the "WiFi" screen on the device. It didn't work either.

 

HELP!!!! Is there a super secret admin password or some hidden physical reset button for the device? I haven't been able to find anything.

Troubleshooting

3 Replies

  • lsman510's avatar
    lsman510
    Aspirant
    Aug 25, 2018

    FYI.  I spent over an hour on the phone with AT&T support (since it is an AT&T hotspot) and they couldnt help.  Then I spent over an hour ON HOLD with Netgear before I finally gave up.  

    • lsman510's avatar
      lsman510
      Aspirant
      Sep 15, 2018

      Christian,

      Thanks for the recommendation, but it doesn't work.  I already tried that and it is requiring a password that I don't have.  

      The problem stems from it being in READ ONLY mode.