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Forum Discussion

Gr84caster's avatar
May 31, 2022
Solved

Cannot get my RBR850 to operate with my Nighthawk M6 Pro

I have an NetGear Nighthawk M6 pro 5G hotspot that is my only access to the internet.  I have an ORBI RDR850 that I was able to use with my old 4G Nighthawk hotspot but when I hook up the rj45 cable and activate the ethernet function there is nothing at the ORBI. It's like it doesn't see it.  The result is I have to just use the wireless hookups with the hotspot which is limiting.  I have the ORBI mesh to cover all over my house and then some.  Any thoughts on what can be done?  Tech support at NetGear has been useless.

  • Do you have the new router in passthrough mode or the orbi in access point mode? otherwise you're in a double nat

6 Replies

  • Do you have the new router in passthrough mode or the orbi in access point mode? otherwise you're in a double nat

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi Gr84caster

       

      Welcome to NETGEAR Community!

       

      May we please know the device SKU (e.g. MR6500-1A1NAS)? This can be checked on the box of the product or on the barcode label

       

      Kindly access M6 Web UI, go to General > Power Manager > change Power Manager Profile to Performance. Once done, check if you can go online wired to the M6. 

       

      Regards,
      Blanca
      Community Team

    • Gr84caster's avatar
      Gr84caster
      Tutor

      Thanks.  I changed the settings on the Orbi.  It didn't work but I believe that there is an issue with the NightHawk as well.  I'll post an update once NetGear gets the NightHawk working properly.