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Forum Discussion
Gr84caster
May 31, 2022Tutor
Cannot get my RBR850 to operate with my Nighthawk M6 Pro
I have an NetGear Nighthawk M6 pro 5G hotspot that is my only access to the internet. I have an ORBI RDR850 that I was able to use with my old 4G Nighthawk hotspot but when I hook up the rj45 cable and activate the ethernet function there is nothing at the ORBI. It's like it doesn't see it. The result is I have to just use the wireless hookups with the hotspot which is limiting. I have the ORBI mesh to cover all over my house and then some. Any thoughts on what can be done? Tech support at NetGear has been useless.
Do you have the new router in passthrough mode or the orbi in access point mode? otherwise you're in a double nat
6 Replies
Do you have the new router in passthrough mode or the orbi in access point mode? otherwise you're in a double nat
- Blanca_ONETGEAR Employee Retired
Hi Gr84caster
Welcome to NETGEAR Community!
May we please know the device SKU (e.g. MR6500-1A1NAS)? This can be checked on the box of the product or on the barcode label
Kindly access M6 Web UI, go to General > Power Manager > change Power Manager Profile to Performance. Once done, check if you can go online wired to the M6.
Regards,
Blanca
Community TeamSKU 6238D
Thanks. I changed the settings on the Orbi. It didn't work but I believe that there is an issue with the NightHawk as well. I'll post an update once NetGear gets the NightHawk working properly.