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Forum Discussion
Abhayadevs
Jan 31, 2018Aspirant
D6000 connection problems
Hello,
I am using D6000 router and I am unable to connect to some selected https urls - https://infydrive.infosys.com
I tried upgrading to the latest firmware.l but it didn't help.
With another router from ISP on the same DSL line I am not seeing any issues.
Any pointers is appreciated.
I am using D6000 router and I am unable to connect to some selected https urls - https://infydrive.infosys.com
I tried upgrading to the latest firmware.l but it didn't help.
With another router from ISP on the same DSL line I am not seeing any issues.
Any pointers is appreciated.
Hi Abhayadevs,
If your set up is working for you then I wouldn't reset it. If you decide to update your firmware and have any issues. Please do a factory reset.
Let me know what you decide to do :]
- Jason N
9 Replies
- JasonNNETGEAR Employee Retired
Hi Abhayadevs,
Sorry to hear about your connection issues.
Did you reset the router to factory settings after the firmware update?
New firmware sometimes introduces changes that are not compatible with the old configuration.
What firmware are you on?
Please keep me updated. :]- Jason N
- JasonNNETGEAR Employee Retired
Hi Abhayadevs,
I just wanted to check up on you and see if that fixed your issue. Please let me know :]
- Jason N
- AbhayadevsAspirantHello,
Thanks for responding.
My firmware is V1.0.0.68_1.0.1
And there is an update. The issue is only if I am using the DSL. When I used an ISP provided modem and used the WAN interfere I am able to connect to the URLs.
Do you still think I need to reset the router?
Thanks an regards,
Abhayadev.- JasonNNETGEAR Employee Retired
Hi Abhayadevs,
If your set up is working for you then I wouldn't reset it. If you decide to update your firmware and have any issues. Please do a factory reset.
Let me know what you decide to do :]
- Jason N