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Forum Discussion
DATA USAGE INFO UNAVAILABLE AT THIS TIME.
Hi. I'm sorry if this question has been asked already. I need to watch my usage as I do not want to go past the Telstra allowance that I have paid for. For the past 2 1/2 days I have the above m...
21 April: uploaded those images. No information about progress available.
23 April: incident of 10 April closed - marked unresolved - without informing me.
23 May: when I contacted them I found out the incident was closed. My request to reopen the incident, as the problem had not been fixed, was refused.
25 May: MR100 factory reset, no improvement.
31 May: incident allegedly reopened through complaints process.
Perhaps going 200kms to the Telstra Store to not get help would actually be more pleasant, or a least quicker:)
In my opinion, Telstra-MR1100-Nighthawk-Data-Usage-Problems/td-p/1834150 is a pointer to the crux of the matter.
Updating this thread please see:
Data-usage-info-unavailable-at-this-time-Nighthawk-M2-MR2100/m-p/2261198#M22637
Telstra are still denying the problem to people enquiring about it.