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BHL315's avatar
BHL315
Aspirant
May 12, 2021

LAX20 Bridge mode

I needed a LTE modem that had the possibility to operate in bridge mode,
so after some searching I came across this link:


https://kb.netgear.com/31163/How-to-change-4G-LTE-Modem-from-router-mode-to-bridge-mode

 

At that time it used to say that this article related to several of netgears products, including the LAX20. So I bought the LAX20, but this option was nowhere to be found in the routers settings.


When I looked at the same link today and it has changed and LAX20 is no longer
present in the list of routers that it applies to. See the old screenshot below.

So my question is, can I get this router to work in bridge mode or did I get ripped off?

Bridge mode meaning, in this case, to get the IP from the ISP to pass straight through the router to my Ubuquiti USG so the USG is not behind NAT, and my S2S VPN can start to function again.


The Netgear support has, sadly, been of no help, the guy doesn't even seem to understand what I'm trying to do despite weeks of writing back and forth.

7 Replies

  • Picture didn't seem to work, trying again.

    Attatching it instead of putting it in the reply.

     

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi BHL315

       

      Welcome to NETGEAR Community!

       

      Let me check on this. I will provide update once new information will be available.

       

      Regards,
      Blanca
      Community Team
       

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi BHL315

       

      I got an update from the team.

       

      LAX20 does not support bridge mode for LTE. The LAX20 user manual has bridge mode instruction but that is for wireless bridge mode and not for LTE. 

       

      Regards,
      Blanca
      Community Team

      • BHL315's avatar
        BHL315
        Aspirant

        Thank you for your answer! Weird how the "regular" support could not give this information in a timely manner.

         

        As you can clearly see in the picture, it previously stated that it in fact did have support for the kind of bridge I'm

        looking for and that was the sole reason we went for this particular model (aside from 4G / LTE).

         

        Now what?

         

        I've been talking with the support for so long without getting this answer that I can no longer return it, it is sadly useless

        for us at this point and I would like my money back. This has created months of problems for our small company.

         

        Best regards