NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
LM1200 drops internet after 6 hours when used as failover
I hooked up a LM1200 between my FIOS ONT and Netgear Nighthawk X10 WIRELESS AD7200 Router. Using ATT SIM CARD. After some headaches getting the proper APN from ATT finally got it all seemingly working but it keeps dropping the internet connection after exactly 6 hours. I do a power cycle of all devices and it works again for 6 hours and then drops. Here's my APN setting on the LM1200:
APN: Broadband
AUthentication: None
PDP: IPV4V6
PDP Roaming IPV4V6
I went through automated setup on the router and even did a factory reset and firmware upgrade on both devices and still have the same issue. Any help on some settings I may need to change is much aprpeciated or this setup just won't work. When I disconnect the LM1200 in my setup, eveything works fine so it is causing some sort of hiccup in my system when connected. Thanks.
13 Replies
For your case, please try to enable keepalive timer and use the default keepalive timer setting. It will help.
Please let me know if you still see the issue after enabling the timer.
Thanks
Is the keepalive timer a setting on the router or the LM1200 LTE modem? I am not familiar with what you are talking about so I appreciate an explanation if you can. Thanks!
Sorry. The setting is on LM1200.
Please log in to WebUI by visiting 192.168.5.1. The admin log password can be found on the product label.
Then go to Settings -> Advanced -> Failover -> Select radio button On for Keepalive.
Thanks