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Toshia_Renee's avatar
Toshia_Renee
Follower
Mar 13, 2021

LM1200 green light no internet

I have my LM1200 connected to a tp-link wireless router and I had internet for maybe 2 hours then it said no internet but my devices are connected. My modem and routers lights are green and showing everything is working I have factory reset everything several of times and unplugged everything and left it alone for a while then tried again and its still the same I have went onto the settings on both devices and I can not figure out what happened I just bought these yesterday and I'm very disappointed it's already not working.

21 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Mar 26, 2021

    Hi Toshia_Renee

     

    Welcome to NETGEAR Community!

     

    May we please know who is your Internet service provider? 

    Kindly access LM1200 settings page and check for new firmware update. 

     

    Regards,
    Blanca
    Community Team
     

    • KayHaley5's avatar
      KayHaley5
      Tutor
      Apr 09, 2021
      I am also having the same problem. Using straight talk sim card inside modem. Worked great for a week and then unplugged to move to a different location in my home and exact same problem as described. Please help!
      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Apr 14, 2021

        Hi KayHaley5

         

        Welcome to NETGEAR Community!

         

        Kindly describe the LED status of the device. Have you tried factory resetting? 

         

        Regards,
        Blanca
        Community Team
         

  • Ryderr's avatar
    Ryderr
    Aspirant
    Jul 23, 2021
    Has anyone found a fix to this issue I’m having the same problem all the lights are green with a green blinking signal light but can’t connect to the Internet
    • JohnPeng's avatar
      JohnPeng
      NETGEAR Expert
      Jul 23, 2021
      Ryderr wrote:
      Has anyone found a fix to this issue I’m having the same problem all the lights are green with a green blinking signal light but can’t connect to the Internet

      Could you please advise which carriers SIM you are using with LM1200?

       

      Thanks

      John

  • Jess_janda819's avatar
    Jess_janda819
    Aspirant
    Jul 27, 2021
    LM1200, light is green...worked fine for 3 days then nothing. Router reset, hotspot reset and nothing. I need help! Working remotely in a rural area.
    • JohnPeng's avatar
      JohnPeng
      NETGEAR Expert
      Jul 27, 2021

      Please provide a model.json file and send it to me with private message.

       

      Thanks

      John

  • Justinc5's avatar
    Justinc5
    Aspirant
    Oct 30, 2021
    I also have this issue. Was there a fix for it? Mine stops working every so often.