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Forum Discussion
M1 Nighthawk (MR1100-100NAS) w/T-Mobile Broadband Connection
I purchased the MR1100-100NAS (August 2019) and I use T-Mobile for its mobile broadband internet. Initial setup (OOBE) was quick and easy. My M1 is used soley as a modem and I have an Asus RT-AX88U AX6000 that serves as the router. So far, the setup has worked perfect, with only a few hickups.
My M1 seems to drop it's connection (e.g. Mobile Broadband Disconnected) from time to time. With the exception of this past week, it was simple to re-establish the connection. Either a reboot of the M1 or factory reset did the trick. However, this past week my M1 could not re-establish it's broadband connection via reboot or factory reset.
My initial reaction was the sim card had gone bad or T-Mobile had blocked my connection. I tested the sim on another device and ruled out this scenario. This left me wondering about the M1. I found a solution that worked for me, thanks to Blanca_O and JohnPeng for posting solutions.
To correct my issue,
1) I upgraded the M1 firmware to 12.06.11.00
2) Created a new APN (Name: Fix; APN: b2b.static, PDP Type: IPv4, PDP Roaming: IPv4)
3) Rebooted a couple times
I am once again connected to the T-Mobile's broadband internet. This worked for me, thought I'd share in case anyone else is in a similar situation.
21 Replies
Firmware 12.06.11 is kind of a nightmare for a few of us on here, me and another just downgraded our units to 12.05.05 to address this issue, but thanks for the APN info makes me thinks there update in firmware 12.06.11 for AutoAPN 1.30 (is listed as a feature of the update), points to the root of the connection issue if that was your fix. thanks for the info, but I will likely stay on 12.05.05 till this is sorted out in the mean time.
Hi BlightedTalon! I'm surprised by the firmware updates; but I can understand because the technology is "newer". Personally, firmware releases should be more stable, not dinging Netgear because I think they do offer good home products but potentially frustering a 1/3 of your customers (ATT, Verizon, Sprint/T-Mobile) because of a bug is not a good idea.
I'm 100% not recommending someone update to the latest fw, simply putting out information that has worked for me. If this helps other people, great! If not, roll-back the firmware.
I am normally one to stay up to date for security reasons but the latest one has to many bugs that affect me and how I use the device I.E. staying on when charging the device over night potentially wasting my data alotment if a device decides to connect to it while at home over night and the like, also the the issue with band selection / not staying connected efectively making the device useless... So until these issues are sorted out I will stay on a stable firmware until such time as issues are addressed... I am a Software Engineer and was a Test Engineer, so I understand things slipping through QA checks but some of these issues are galring of a quick fix, with little testing. not an issue with there hardware as I have 2 of these, just wish they had spent just a few more hours on QA...
T-Mobile has down another round of IMEI blocking for the mr1100, if you are on the tablet or phone plans they are blocking this devices IMEI and it will not go online, I Talked to TMO the other day about this, and unless you are on a hotspot plan which you have really ask about it is not advertised on the site at all you have to ask support about it. there is no unlimited for that and will bounce down to 3G as soon as the data is used up and largest offered plan is like 22GB and it isn't really worth the cost. Only real option would be to swap the IMEI of the modem out though I am not sure how to do this directly.
- I think you're right on about TMobile. The service was good while it lasted. Their hotspot plan is garbage. But they are testing (not in my market) home internet for $50/mo. The only thing I don't like about it is you're limited to service at your home address (not mobile).
I'm researching other mobile broadband providers, OTR supports this modem but they use TMobile infrastructure, not sure how that would work. Nomad internet offers TMobile, Verizon, and At&T at different rates, based on the carrier. 4G Antenna is supposed to make a big announcement this coming week.----Update----
I was able to the MR1100 online again. The IMEI needed changed. In order to do this, used the DC Unlocker app. It was fairly simple to use and worth the price to get the nighthawk back online. I recommend using a random IMEI generator for your new IMEI.
