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Autoben's avatar
Autoben
Aspirant
Oct 29, 2025

M6 PRO Wifi Signal Dropping Out

We have a M6 Pro Nighthawk modem which has been great & worked very well the past couple of years.  

The Nighthawk is connected directly to power with no battery fitted & has a couple of wifi cameras running off them at 2.4g.

However in the past week (since the latest firmware update 25/10) it now works for a couple of hours & then stops transmitting a wifi signal, like its gone into standby mode... Yes Wifi standby is switch to Never.  

We are located in Australia & the modem is recieving Telstra 5G signal on the dashboard, however not transmitting wifi to the devices connected.  There are 4 devices showing as connected to the Wifi.

 

When you click on the Data Usage section, normally this shows how much data has been used & how many days left on the plan. After a couple of hours once the Wifi transmission signal drops out, if you go back into the Data Usage section it no longer shows any data information - "Data usage info unavailable at this time" is the messaging on the screen.

 

Anyone had any problems with signal dropping out since the firmware update?? 

Please help... đź‘Ť

mr6500

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  • Fortra's avatar
    Fortra
    Tutor
    Nov 04, 2025

    NETGEAR (DASHBOARD)

     

    I have both "Nighthawk M6 Pro & M7 Pro Routers". You have to understand that both routers are small compact, (Low Powered) WiFi  transmitters that other devices are used, to connected to, whether it's by WiFi or it's Ethernet port socket using ethernet cables. The purpose of the Ethernet Hub Switch is to provide additional sockets ports to connect more devices to.

     

    In a living room or a business setting you may have a WiFi connections which maybe pretty good, even if it's 2.4Ghz or 5Ghz. As soon as you move out of WiFi range of your router you'll lose signal strength. So it's very important that whatever WiFi connected only, CCtv Camera's ain't located too far from your router, without no interference from other devices, example a working microware oven etc.