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geofco's avatar
geofco
Aspirant
Aug 18, 2025

Managing M6 Pro with Insight Pro - Key Settings Missing?

Hi,

I have purchased an Insight Pro subscription to try to manage my M6 Pro MR6450 mobile router remotely. I have successfully managed to get the router enrolled and can see it through the Insight Portal. have built a device profile with most of the settings I need the M6 to have, but I cannot see all of the settings I need. I have the M6 available so I can fiddle with settings and reset etc., but I need to be able to manage the settings remotely because soon the M6 will be deployed at a much more inaccessible location. 


1) Where can I enable the M6 Ethernet port through Insight Pro? This is OFF by default after any reset and is critical to the role the M6 will have. I cannot see any setting for enabling the Ethernet port in the Insight Pro mobile device profiles etc, and on the device screen or local GUI the option is greyed out when controlled by Insight... If an option like this for a major feature exists in the device natively, it surely MUST exist in the management software, right?!!


2) I also cannot find the setting for 'power mode' within Insight Pro (i.e. balanced, performance, max performance without battery)? There's nothing equivalent in the mobile device profiles etc. Again, while this is easy to find in the device screen or local GUI, the option is greyed out when controlled by Insight... 


3) For points 1 and 2 above, is there a way to set the mobile device profile in Insight so that these settings are not changed when the device becomes managed, if those settings have been pre-configured? I guess this might be in the Enforcement Settings part of the mobile device profile, but which part?


4) Is there any way to see the SMS received by the router remotely? It's needed for service activations.. I guess this is likely not possible for user privacy reasons, but in this case, how to make the local GUI available remotely? See question 5.. 


5) I was really hoping Insight Pro would let me simply access a version of the same dashboard I see if I manage the router locally through a web browser. Have I missed something? Under the Devices box in the Mobile tab of Insight, I get an IP address for the M6 listed and it's a hyperlink. I believe this should allow me to access the normal 'local' GUI but it has only ever worked once to do this. All other times it fails to connect. What do I need to set for this to work properly, some port number or something?, or is it a case of it depending on what IP the cellular provider has assigned? The only time it worked was when the connection was between two mobile devices on the same provider in roughly the same location.. 


Thanks, 
Geoff

3 Replies

  • maybe better posted here too: https://community.netgear.com/category/en-business-solutions-insight

    • geofco's avatar
      geofco
      Aspirant

      Thanks, I'll do that. Also had a chat with Netgear Insight support on the phone and they couldn't find the same settings either. They seemed surprised that they weren't there so perhaps it's a bug..?

      • rcpax's avatar
        rcpax
        Luminary

        i can't really comment because I don't have an Insight sub. Hopefully they figure out your issue