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SLSL's avatar
SLSL
Aspirant
Dec 10, 2021

MR 1100 invalid update file . This update is not intended for this product

Went to update the firmware manually and received the message that the update isn't menat for this product. The update was downloaded from the product support page. Product was purchased via Telstra but doesn't seem to be in the list if models

7 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert

    If you are using Telstra MR1100, you should be able to upgrade to the latest over the air. For carrier specific releases, we don't post the release on Netgear support portal.

     

    The latest Telstra release is NTG9X50C_12.06.08.00 and PRI 05.05.

     

    Thanks

    • SLSL's avatar
      SLSL
      Aspirant

      Okay thank you. I have that firmware update, not sure what PRI it is as I can't find that. What I am wanting to do is re download the update as at the moment if I select the 5Ghz profile I have a _5G added to the SSID and the dual band seems to think it is 2.4Ghz only - most of my devices are 5GHz so not sure why they are even selecting 2.4GHz. 

      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert

        SLSL wrote:

        Okay thank you. I have that firmware update, not sure what PRI it is as I can't find that. What I am wanting to do is re download the update as at the moment if I select the 5Ghz profile I have a _5G added to the SSID and the dual band seems to think it is 2.4Ghz only - most of my devices are 5GHz so not sure why they are even selecting 2.4GHz. 


        To avoid the confusion, you can edit the SSIDs to whatever you like to use. But please make sure you have dual band WiFi or 5GHz WiFi only enabled in order to use 5GHz WiFi.

         

        Thanks

        John