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a1966f100's avatar
Apr 10, 2023

MR 6500 ethernet

New MR6500 from AT&T. Wireless works OK but we also have an ethernet only device that we need to use. The ethernet connection has been VERY erratic. It will operate sometimes at less than 6Mbps while the wireless is running at 25Mbps. But mostly it will not work, until I restart the MR6500. The longest Ethernet has worked before stopping is about 30 minutes. I've tried the port setting, 10base-T works best but still cuts off and requires restart of MR6500 to work again. Are there other setting I should look at? Thanks.

7 Replies

  • Do you have it set in performance mode? 

    Have you tested other devices connected to it to ensure it isn't a device specific issue. 

    • a1966f100's avatar
      a1966f100
      Tutor

      Thanks for the reply!

      Yes it is set to performance mode.

      I have substituted a laptop for the ethernet device we are using and I get the same problems; slow speed compared to the wireless connections, plus random disconnects requiring a reboot of the MR6500. I've got another week to decide if I need to look for another solution and at this point I'm thinking I might have too. I'm have little experience with this type equipment so if anyone has other suggestions I would appreciate the feedback. We need cellular hotspot capability, wireless and ethernet connectivity, and the ability to stay powered up 24/7 either by leaving connected to a charger or 110v supply.

      • plemans's avatar
        plemans
        Guru

        What firmware version are you on? 

        Any updates available? 

         

        I've got the MR6110 but not the MR6500.

        Maybe JohnPeng knows a bit more about this.