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Mo3lim's avatar
Mo3lim
Aspirant
Apr 25, 2018

MR1100 firmware & wireless slowness

I purchased the MR1100 router around April 7th. It was working perfectly with old firmware which is NTG9X50C_lO.12.02.01

but I figured they have pushed out an updated and router has been horrible every since.
About once or twice a day my internet connection slows down to almost nothing. If I test on the router itself though Ethernet using the speedtest tool it measures 300mb/20mb... but if I test through the wifi it's about 2mb down.. and even that 2mb is slow enough to be unusable.

I'd like to just revert back to the old firmware I was using before this more recent "update" and change the settings to prevent new firmware from auto updating and killing my internet connection.
I'm running under this firmware right now
NTG9X50C_10.25.01.00

Any help? Possible? Thanks!

12 Replies

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired

    Hi Mo3lim,

    Thank you for posting in the community. Can you confirm which M1 provider model is yours? (AT&T / Telstra / etc.?) Have you done a factory reset on your device after the update? If not, then please proceed with the reset.

    Please let me know if that fixes the slowness. :]

     

     

    - Jason N

    • Mo3lim's avatar
      Mo3lim
      Aspirant
      I'm usuing Telstra unlocked version , yeah I have done the factory reset twice but unfortunately nothing changed , I have tried to operate the device with & without battery but no luck
      Also playing with Wifi settings didn't work out
      Hopefully someone can help me to find an old firmware or solve my slowness issue
  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired

    Hi Mo3lim,

    Can you please provide your PRI version?

    Thank you :]

     

     

    - Jason N

     

  • Same problem and done all steps that available 

    i noticed something striang really 

    when downloading via IDM it really good and getting the maximum speed , at the same time when trying to test it get real slow.

    im at 10.25.1 now .

    when i was at 10.12 i didn't face this problem .

    any help ?

  • Hi did anyone found a solution for wifi slowness ?? 

    It’s really bothering me .

    someone help .

    im at 10.25.01.01 

    i did all stuff such resetting multiple times still same issues.

  • Till now there is no solution seems to be found to my problem , after I surfing the commuinty I figured out that it is a common problem on another devices as well and it won't be fixed any time soon I am experiencing a terrible problem and quite disappointed in Netgear products , I already Bought this (new router) from this company with a problem and tow days after update which is meant to fix issues not creating a new ones . what it comes to my mind now that I will accept the lost and sell this horrible device with low price hopefuly someone will buy
    • JasonN's avatar
      JasonN
      NETGEAR Employee Retired

      Hi Mo3lim & sale7n,

      Thank you replying to the thread. Your issue has been forwarded to my internal team for further assistance and they will contact you as soon as they can. :]

       

       

       

      - Jason N