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Forum Discussion
Mo3lim
Apr 25, 2018Aspirant
MR1100 firmware & wireless slowness
I purchased the MR1100 router around April 7th. It was working perfectly with old firmware which is NTG9X50C_lO.12.02.01
but I figured they have pushed out an updated and router has been horrible every since.
About once or twice a day my internet connection slows down to almost nothing. If I test on the router itself though Ethernet using the speedtest tool it measures 300mb/20mb... but if I test through the wifi it's about 2mb down.. and even that 2mb is slow enough to be unusable.
I'd like to just revert back to the old firmware I was using before this more recent "update" and change the settings to prevent new firmware from auto updating and killing my internet connection.
I'm running under this firmware right now
NTG9X50C_10.25.01.00
Any help? Possible? Thanks!
but I figured they have pushed out an updated and router has been horrible every since.
About once or twice a day my internet connection slows down to almost nothing. If I test on the router itself though Ethernet using the speedtest tool it measures 300mb/20mb... but if I test through the wifi it's about 2mb down.. and even that 2mb is slow enough to be unusable.
I'd like to just revert back to the old firmware I was using before this more recent "update" and change the settings to prevent new firmware from auto updating and killing my internet connection.
I'm running under this firmware right now
NTG9X50C_10.25.01.00
Any help? Possible? Thanks!
12 Replies
- JasonNNETGEAR Employee Retired
Hi Mo3lim,
Thank you for posting in the community. Can you confirm which M1 provider model is yours? (AT&T / Telstra / etc.?) Have you done a factory reset on your device after the update? If not, then please proceed with the reset.
Please let me know if that fixes the slowness. :]
- Jason N
- Mo3limAspirantI'm usuing Telstra unlocked version , yeah I have done the factory reset twice but unfortunately nothing changed , I have tried to operate the device with & without battery but no luck
Also playing with Wifi settings didn't work out
Hopefully someone can help me to find an old firmware or solve my slowness issue- JasonNNETGEAR Employee Retired
Hi Mo3lim,
Have you tried reupdating to the same firmware?
Please follow these steps and let me know it works for you. :]
https://kb.netgear.com/000055962/Why-can-t-I-see-data-usage-on-my-Telstra-Nighthawk-M1
- Jason N
- JasonNNETGEAR Employee Retired
Hi Mo3lim,
Can you please provide your PRI version?
Thank you :]
- Jason N
- sale7nAspirant
Same problem and done all steps that available
i noticed something striang really
when downloading via IDM it really good and getting the maximum speed , at the same time when trying to test it get real slow.
im at 10.25.1 now .
when i was at 10.12 i didn't face this problem .
any help ?
- sale7nAspirant
Hi did anyone found a solution for wifi slowness ??
It’s really bothering me .
someone help .
im at 10.25.01.01
i did all stuff such resetting multiple times still same issues.
- Mo3limAspirantTill now there is no solution seems to be found to my problem , after I surfing the commuinty I figured out that it is a common problem on another devices as well and it won't be fixed any time soon I am experiencing a terrible problem and quite disappointed in Netgear products , I already Bought this (new router) from this company with a problem and tow days after update which is meant to fix issues not creating a new ones . what it comes to my mind now that I will accept the lost and sell this horrible device with low price hopefuly someone will buy
- JasonNNETGEAR Employee Retired
Hi Mo3lim & sale7n,
Thank you replying to the thread. Your issue has been forwarded to my internal team for further assistance and they will contact you as soon as they can. :]
- Jason N