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Forum Discussion

Streetfox's avatar
Streetfox
Aspirant
Dec 14, 2022

MR2100 INCORRECT BATTERY INSERTED

Hello trusted community. I have a Netgear MR2100, which the battery has failed and will not charge. It works perfectly without the battery installed ie connected straight to the USB port. I purchased a new battery and now have an error incorrect battery installed. The battery voltage is in line with that of the failed battery, and looks identical in appearance. Hopefully someone can advise a solution. Thanks

7 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Dec 14, 2022

    You need to check the battery P/N number printed on the battery label.

     

    The compatible battery for M2 should have the P/N: 

    308-10077-01

    Thanks

    John

    • Streetfox's avatar
      Streetfox
      Aspirant
      Dec 14, 2022

      Thanks, that is the correct number represented on the battery. I have the old battery, and all numbers match up

      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert
        Dec 14, 2022

        Can you send me a photo of the 2 batteries and also the wrong battery alert on LCD?

         

        Thanks