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Solved
MR5200 broke down
Last week at once the battery in my NightHawk M5 said puffff. The screen of my Nighthawk was black..... and no connection no more. After it cooled down I was not able to close the back of the Nighthawk since the battery had become too thick.
I thought I could solve this simply by ordering a new battery, but unfortunately the Nighthawk does not recognise the new battery (original W-20). Could be an unlucky one so ordered again a new one, but same issue.
Finally I put in my old battery, but in my opinion it is technically not safe. There is no more warranty on this product, since it is 3 years old. But a product in this price-range should not brake down in 3 years, let alone the risk I had with the exploding battery.......
Is there anyone with similar issue? And able to solve? Any support of Netgear?
If not, I will buy a cheap-brand replacement...... pffft
TAG should be MR5200, but this tag is not available
Looks like the MR5200 (Nighthawk M5) does not accept a W-20b, it only accepts the W-20. Ridiculous!!!
W-20 is not easy to find, but finally at Amazon. Not able to find on Netgear website, how weird
3 Replies
Unfortunately the Nighthawk does not recognise the new battery (original W-20). Could be an unlucky one so ordered again a new one, but same issue.
Did you purchase the second replacement from the same supplier?
No, The first one was via bol.com, the second one via Netgear. But It looks like a compatibility issue. When I put in the new battery the m5 says: 'cannot detect battery - remove battery and USB - try again'
Both are original Netgear batteries, the new ones are W-20B and the broken one is W-20. Should be compatible according to the netgear website
Looks like the MR5200 (Nighthawk M5) does not accept a W-20b, it only accepts the W-20. Ridiculous!!!
W-20 is not easy to find, but finally at Amazon. Not able to find on Netgear website, how weird
