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Riti's avatar
Riti
Follower
Aug 10, 2021

need a help to configure my router.

Hi

I've purchased an AX1800 WiFi 6 Router. It will only be used in Wired (Ethernet cable) mode.

Unfortunately I cannot configure it as it asks for a username and password that has obviously not be set up yet, neither can I change the password that has not been configured yet.
(It also asks for two bits of information not yet set).

Where was I born and where was my mother born.

I do not have a smartphone so the general suggestion of downloading a phone app would not work.

I need to manually enter my ISP data, but obviously without being able to access the Router Setup not possible.

What do I do now?

 

Thanks

2 Replies

  • AX1800 is a speed. what router did you buy? 

    The default login is:

    login: admin

    password: password

     

    all lower case. Then it'll ask you to change the login info. 

    Maybe it didn't get setup properly or maybe someone bought/returned it. You can push and hold reset for 7-15 seconds while its powered on to get back to the defaults.