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Eric_R's avatar
Eric_R
Aspirant
Jan 08, 2016

Need help for Aircard 762s and his Netgear Hub

Hello,

 

I just buy an Aircard 762s and a Netgear Hub.

 

The Aircard 762S alone is working fine. I Have 3G, 4G, WIFI, etc. I can surf on internet with all my connected devices.

 

BUT

 

When I plug the Aircard 762s on the Netgear Hub nothing happen. 

No sync logo on the 762s screen.

No WWAN led on the Netgear Hub.

No sound, nothing.

 

I try to connect on it with wifi.

My computer can connect to the hub setup page (192.168.1.254) but no internet connection.

 

I try to connect on it with a RJ45 cable.

My computer can connect to the hub setup page (192.168.1.254) but no internet connection.

 

Same thing with all mode (easy mode, small home, office, power user mode).

 

The Hub firmware is the last swi_nhd1w_1.0.95.1.dat 

 

ideas ? help

 

hub

 

setup

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Eric

     

    The Sierra Wireless hub will only work with Sierra Wireless branded AC76Xs mobile hotspots. If user has Netgear branded AC762S the Sierra Wireless hub will not work since Netgear AC762S FW will not support it.

     

    DarrenM

    • Eric_R's avatar
      Eric_R
      Aspirant

      Well, working !

       

      Just need to change the Hub LAN ip range.

       

      Original Sierra IP Hub is by default on the same range as the Netgear Aircard 762S:

      192.168.1.x.

       

      Just changed the hub range with 192.168.169.x (or what U want on a private range).

      in Power user -> advanced view -> Internet Settings -> LAN -> IP setup

       

      And the DHCP Hub with the same range 192.168.169.x

      in Power user -> advanced view -> Internet Settings -> LAN -> DHCP

       

      After, Static routes are automaticly good.

       

      All is working like a charm.

      Just no bip when I dock the Aircard on the hub. But I don't really care :-)

      'hope that will help other customers

       

      -----------------------------

       

      DarrenM:

       

      Will you plan new firmwares for these devices or they are too old ?

       

      And last question : when the Aircard stays on the hub is it better to remove the battery to preserve it ? (yes tested, the Aircard can work docked on the hub without battery)

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello Eric_R

         

        Yea removing the battery will preserve it rather than over charging the battery.

         

        DarrenM