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Netgear 810 update
Netgear 810 unlocked
I often check the device touch screen for a chance to get a new update to resolve the many issues I suffer from,but sadly nothing in the air ,wonder how netgear a networking company commit so silly mistake
I hope an urgent update looks the light the quickest way
I often check the device touch screen for a chance to get a new update to resolve the many issues I suffer from,but sadly nothing in the air ,wonder how netgear a networking company commit so silly mistake
I hope an urgent update looks the light the quickest way
The release is still on track for Mar 20.
Steve
187 Replies
I have noticed occasional reboots without reason, propably a firmware bug. I have retail version AC810-100EUS.
Firmware Version:
NTG9X40C_11.14.07.00
Firmware Build Date:
2016/02/23I know newer firmware's do exist like AC810-100EUS_23112817_NTG9X40C_11.15.01.00_00_EMEA_002.001_000
This is not publicly available`, why not ?
High end devices need better after sales support and firmware upgrades. That should be completely clear to Netgear R&D. Customers expect better service.
- Hi teejay
Can you share the non official update linkI do have an slow upload issue too and I do not have direct link to newer firmware. Netgear should review this update policy, "Check update"-function does not find this newer version.
I do have an slow upload issue too and I do not have direct link to newer firmware. Netgear should review this update policy, Check update-function does not find this newer version.
- Can u tell me then how u got touch with the new update 11.15.01 ??
I discussed directly with Netgear system engineer. I do not leave no stones unturned when I am looking for important answers.
- I have same problem in netgear AC810-100EUS.
Firmware Version:
NTG9X40C_11.14.07.00
Firmware Build Date:
2016/02/23
I try to contact netgear support staff but not any good way to solve problem .I feel very disappoint.why netgear cannot update firmware to solve problem??? Thanks teejay for ur interest in serving us.let's hope together netgear would wake up from its deep sleep
- I diagree with u logically netgear has different units each of them is specialized in special tasks and special devices and therefore has it's own support
I believe there should be a lot of AC810S owners have problems with us, hoping to resolve as soon as possible
Highly probably just like you said. This Qualcomm LTE technology inside these Netgear devices is the best in the world. That's why we chose Netgear. We expect software inside Netgear devices to perform best possible way, that's for sure.
- Another issue is that when restriting a device from access to wifi network, the modem interrupts connection for a while
Retail department have been asked to speed up with this case. They are really busy at the moment. All we can do is wait for response.
- Really busy!!! It's nonsense....
- When the netgear replied that I owned the ac810s not a retail product i was already very shocked because i purchased the place with the Hong Kong netgear agent certified .....
I think Netgear is messing up with serial number database and that issue maybe linked to that we cannot see new update versions this moment. So it could be support system issue from their side. However, we need a response from Netgear side and we want updates asap.
Still waiting for NETGEAR to deal with the problem, I hope next week can be the result
- Netgear I couldn't know ur support is as poor as this , very expensive device vs very poor support !!!
