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Forum Discussion
micropterus
Feb 17, 2017Aspirant
Netgear Aircard AC815S - Connecting to Laptop - Lenovo E530C - Windows 7 64 bit OS - No Connect
Hello, I am unable to connect my laptop to my Aircard - AC815S. The laptop and the portable hotspot indicate No Devices Connected. Setup
Carrier : AT&T - Note I can successfully use my AC815S with my iPhone 7 Plus WIFI connection setup. It works great.
My laptop setup. What I have gone through and reviewed:
Desktop Environment:
Control Panel / Basic Network Information / Setup Connections
Wireless Network Connection defined and established - Media State:Enabled - SSID:(MySSID)
Microsoft Virtual WIFI Miniport Adapter - Status:Enabled / Device Working Properly - Driver:Current Version and set using DOS Shell Commands:
>netsh wlan set hostednetwork mode=allow said=(My SSID) key=(My SSID Password) keyusage=persistent
>netsh start hostednetwork
(above conmands to establish virtual driver)
AT&T Settings - All Access via the Netgear USB Port Device : A340U - I have used this device successfully a number of years connecting to the AT&T Mobile Broadband System (LTE)
AT&T Product Name for AC815S: Unite Explore
AT&T Hotspot Connection : Mobile Hotspot: ON
Everything looks lined up to me: Problem: AT&T Hotspot shows Devices Connected - Zero (In Red Ball) - Same with the Mobile Hotspot AC815S
Any ideas much appreciated
Problem Solved!! ... End User Error (Me)
In what I described above, I realized that I was actually tryng to connect one Hotspot with another. The AT&T All Access Hotspot using the AC340U USB Modem to the AT&T Mobile Hotspot - Unit Explore - AC815S. Not going to work. All Access Hotspot was operating just fine, I successfully WIFI connected my iPhone 7 Plus to it, no problems. This after I realized what I was attempting to do. Whew!
I logged on to my Wondows 7 laptop to continue troubleshooting (this morning) and the All Access box for WIFI had a error condition indicating WIFI Adapter Not Found and presented the Windows In Session Troubleshhoting tool. I clicked okay to allow it to ID and repair the error condition, which it did in short order.
I am now able to WIFI connect my windows laptop as well as my iPhone 7 Plus (either or or both) to the AC815S Portable Hotspot.
I have taken copious notes as I stepped through the process to be used in the future possibly.
2 Replies
- micropterusAspirant
Problem Solved!! ... End User Error (Me)
In what I described above, I realized that I was actually tryng to connect one Hotspot with another. The AT&T All Access Hotspot using the AC340U USB Modem to the AT&T Mobile Hotspot - Unit Explore - AC815S. Not going to work. All Access Hotspot was operating just fine, I successfully WIFI connected my iPhone 7 Plus to it, no problems. This after I realized what I was attempting to do. Whew!
I logged on to my Wondows 7 laptop to continue troubleshooting (this morning) and the All Access box for WIFI had a error condition indicating WIFI Adapter Not Found and presented the Windows In Session Troubleshhoting tool. I clicked okay to allow it to ID and repair the error condition, which it did in short order.
I am now able to WIFI connect my windows laptop as well as my iPhone 7 Plus (either or or both) to the AC815S Portable Hotspot.
I have taken copious notes as I stepped through the process to be used in the future possibly.
- micropterusAspirantYes, it works great. I am unable to WIFi connect to the laptop using the 5 ghz band setting. The 2.4 ghz band works. WIFI connecting the AC815S to my iPhone 7 Plus, I can use the 5 ghz band.