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saleh86's avatar
saleh86
Guide
Mar 17, 2023

Netgear mr6110-1s4mes

I own an mr6110-1s4mes router, and I suffer from several problems, most notably

- A large drain in the battery and heat, as the router does not last more than 6 to 7 hours only in normal use, unlike my previous router m5, which lasts for more than 12 hours
Some options only work by restarting the router several times, such as wifi 160mhz and changing the network port speed to 10/100/1000mbps.
The ethernet connection does not work with the xbox series

I have NTGX65 update 10.04.16.00

I watched several routers with the latest NTGX65 10.04.23.00 update

I hope to fix the problems and send an update that solves them

33 Replies


  • Blanca_O
    Hi
    This is assumed that the issue is solved by the technical team for the problems that all members complain about, explaining to you in the NetGear community, and there is no solution to this day that is considered a bad reputation for an established company like Net Gear.
  • Hello,

    Im part of NETGEAR team , I came across your post where you mentioned facing battery life issues with your Netgear M6 while using it with your Xbox. I've got a suggestion that might help you get better performance and completely eliminate battery life concerns, but I noticed that your use case is a high demand for gaming and maybe streaming, so Instead of using the Netgear M6 with the built-in battery, you can try using it without the battery and selecting the 'AC-Powered' mode under the power manager options. This way, the device will rely on a constant power source, allowing it to deliver optimal performance without any battery limitations.

    Here's how to do it:

    Remove the battery from your Netgear M6.
    Connect the device to a stable power source using the provided AC adapter.
    Access the device's web interface by connecting to its Wi-Fi network and opening a browser.
    Navigate to the Power Manager section in the settings menu.
    Choose the 'AC-Powered' mode and save your settings.
    By switching to AC-Powered mode, you'll not only eliminate battery life concerns but also potentially experience a more stable internet connection. Keep in mind that this setup will make your hotspot less portable, but if you're primarily using it at home with your Xbox, this shouldn't be an issue.

    I hope this solution works for you, and you can enjoy seamless gaming sessions without worrying about the battery life of your Netgear M6. Let us know how it turns out!


    In respect the 160 Mhz, I will try to contact you privately and know better about this topic.

     

     

    Regards!

     
     
    • Hadeiazmi's avatar
      Hadeiazmi
      Star
      Hello mcuadrado

      The battery is very bad and lasts only 8 hours, whether I change to low power mode or make the LTE network, and my use is very light, just browsing The device has a very high temperature, and I cannot bear to put it in the pocket, compared to the M5 The network port does not work with the Xbox unless the AC battery is removed and the ethernet speed is reduced to 100mbps - I went to maintenance and updated NTGX65_10.04.23.01 and it still suffers from the same previous problems and the vht160 option that supports wifi 6 160mhz was removed

      before the update
      https://ibb.co/Z89hmy9
      After the update
      https://ibb.co/1fDvVGV
      • mcuadrado's avatar
        mcuadrado
        Guide

        Hi Hadeiazmi ,

         

        let´s break the topics

         

        #1 for battery lasting time 8 hours could you describe your scenario, how many clients are you using via wifi and via Ethernet ?

         

        Can you share diagnostics page on the device in your most common uses case , here http://192.168.1.1/index.html#settings/diagnostics.

        Please share the complete page details, actually you maybe need to scroll down to take 2 screenshots

         

        Please note according to our internal testing as per our manual , page 60 , I would like to compare with your scenario with this , that´s reason of above questions

         

         

         

        # For device temperature , can you also share the scenario, and share the diagnostics page and if possible share your environment and location of the device when you notice that.

         

        # For the Xbox, Im testing here with my Xbox one, selecting Performance power mode and Xbox is working fine, Im downloading the lasts update, can you verify that selecting performance mode works for you ? in Balanced   mode the Giga port is off in the M6 by design . Again , our recommendation for gaming scenarios using Ethernet port is maybe use the M6 as a fixed router , removing the battery  and power it with the provided power adapter, as explained in previous post.

         

         

        # About 160 Mhz channel width, Im working internally to have a new firmware to make this feature available again for customer selection. will update you soon.

         

        Thanks for your post and I'm happy to have a personal remote session with you if you consider.

         

        Regards1

         

  • mcuadrado
    Hi, I contacted with you several times and complained about all the problems mentioned in the community and I contacted with the technical support on Twitter and there is no clear response from the company. Did you know that I returned to my old device M5. I can't use the M6 because of the drain of the battery and the temperature and I cannot put it in the pocket because
    I tested the power mode even with LTE but without utility Please refer to all the reviews in the community, everyone complains
    And I tried a change between 5ghz 40mhz/80mhz and 2.4ghz and all of them are the same thing, the device has a defect that is unreasonable that all (similar) to drain
    Please, we want a radical solution to the mentioned problems. Thank you very much.
    • mcuadrado's avatar
      mcuadrado
      Guide

      Hi saleh86 , may I  know your environment conditions while you are testing the device, I have been using my unit here , with 22 C , using my Lenovo streaming all night and lasted about 9hours and 12 min to completely deplete it.

       

      Can you post here your # concurrent clients and models and if you are using at home or in the car ?

       

      Regards

      • saleh86's avatar
        saleh86
        Guide
        Hi
        mcuadrado
        My use of the device is very light and heats up abnormally, even if I put it on the device on a table and in a cold place. The temperature of the place is 22 or 23, the temperature is continuous and I cannot put it in the pocket because of the temperature.
        Please mcuadrado review all the problems of the members in the NetGear community. I suffer from the same problems.
        I suffer like Hadeiazmi. Is it reasonable that there is no solution yet? I expect all the problems need a big update to solve all the problems. Thank you.