Netgear Nighthawk M1 drops LTe connection every day and requires multiple reboots

Hi there,

 

Purchased a Nighthawk M1 (MR1100) from Telstra recently. Seems to work well in terms of speed. But a few problems including severe lack of configuration for DHCP (the only item you can configure is DHCP range - there's no fixed host mappings, or any even basic features present in almost every other device on the market. I really hope this is addressed in a future patch or Netgear advise a secret menu to access these basic features as it's really disappointing and lets the router down at the present time). However, it's by far the fastest I've ever tested.

 

Anyway to the main problem. Every day when I come home the device is no longer providing Internet over the connected ethernet cable. I can connect to the modem admin screen fine, and it reports it's connected to the internet (reports LTE connection is fine and has been connected for over a day); however, no devices on the network can use the internet and the only way to solve it is by restarting the MR1100 multiple times eventually it starts routing traffic again. This problem does not occur on any of the other modems I've tested using the same SIM/Service so it's definitely an issue with the MR1100.

 

Something is wrong with the software - need someone from Netgear to sort this out.

 

Also Netgear you need to add the Nighthawk M1 to your model list as I had to assign this ticket against a random unrelated modem as your product list isn't up to date.