Hello folks!Just got my brand new Nighthawk M6 5G unlocked hotspot (MR6150) from Netgear store on Amazon (https://www.amazon.com/dp/B0BGV79FHT?ref=ppx_yo2ov_dt_b_product_details&th=1). The initial setup was smooth, I've configured the APN but then the device keeps "Searching" for my network. I'm using a SIM card which is from a data plan, and which I tested on an iPad using the exact same APIs. It works there, and the Carrier says there is no blocks on it. The M6 keeps showing error 33 and ask for me to configure the APN. Searching on the web I found out that this firmware update has mention to this "Searching" behavior:https://kb.netgear.com/000065419/MR6150-Firmware-Version-10-04-22-00# Resolved an issue where the device is stuck searching and doesn't reconnect with the correct APNWhen checking for updates (I made the Ethernet the principal internet connection) it show no new updates. Tried to find a download link from that KB to maybe force update or something like that, but there isn't any links or a clear place on where to download anything. Can anyone clarify what should I do to get this working? My carrier don't have problemas as they work on a generic USB modem/router/stick and on the iPad, not on this Netgear device. This is a really expensive device and I really hope to not have it as a paperweight. Thank you! I really appreciate any input here.

Please check your APN setting. I think you are using AT&T IPad data plan. You need to set the APN following the link below. https://www.att.com/support/article/wireless/KM1062162/ You can also send me a model.json log to check further. You can send the file via PM. - Logon to the webui (http://192.168.1.1 ) as an administrator- Navigate to URL http://192.168.1.1/model.json via the same browser window- Capture the results (by selecting all + copy) and send it back Thanks

I'm not using the ATT APN. My carrier is Claro from Brazil. It works on both my iPhone and iPad where both where purchased in USA and they both works fine with the same SIM card. I've shared with you a OneDrive link with the JSON file in it. It is too big for the PM. Thanks!

galvesribeiro wrote: I'm not using the ATT APN. My carrier is Claro from Brazil. It works on both my iPhone and iPad where both where purchased in USA and they both works fine with the same SIM card. I've shared with you a OneDrive link with the JSON file in it. It is too big for the PM. Thanks! Please send the model.json file to my email at jopeng@netgear.com. The one drive link didn't work somehow. Thanks John

Hey John! Were you able to see the file from the email? I also received a call from a support engineer Today as I have an open ticket for this same case. She walked thru all troubleshooting steps including manually creating a new APN, etc, but no luck. Always having the error 33. She also confirmed the frequency/bands from my carrier and at least two of them are supposed to be supported by the device. Looking forward to hear from you. Thank you!Gutemberg

galvesribeiro

Tutor

Apr 24, 2023

Night hawk m6 mr6150 error

Hello folks!

Just got my brand new Nighthawk M6 5G unlocked hotspot (MR6150) from Netgear store on Amazon (https://www.amazon.com/dp/B0BGV79FHT?ref=ppx_yo2ov_dt_b_product_details&th=1). The initial setup was smooth, I've configured the APN but then the device keeps "Searching" for my network.

I'm using a SIM card which is from a data plan, and which I tested on an iPad using the exact same APIs. It works there, and the Carrier says there is no blocks on it.

The M6 keeps showing error 33 and ask for me to configure the APN.

Searching on the web I found out that this firmware update has mention to this "Searching" behavior:

https://kb.netgear.com/000065419/MR6150-Firmware-Version-10-04-22-00#

Resolved an issue where the device is stuck searching and doesn't reconnect with the correct APN

When checking for updates (I made the Ethernet the principal internet connection) it show no new updates. Tried to find a download link from that KB to maybe force update or something like that, but there isn't any links or a clear place on where to download anything.

Can anyone clarify what should I do to get this working? My carrier don't have problemas as they work on a generic USB modem/router/stick and on the iPad, not on this Netgear device. This is a really expensive device and I really hope to not have it as a paperweight.

Thank you! I really appreciate any input here.

13 Replies

JohnPeng
NETGEAR Expert
Apr 25, 2023
Please check your APN setting. I think you are using AT&T IPad data plan. You need to set the APN following the link below.

https://www.att.com/support/article/wireless/KM1062162/

You can also send me a model.json log to check further. You can send the file via PM.

- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back

Thanks
- galvesribeiro
  Tutor
  Apr 25, 2023
  I'm not using the ATT APN. My carrier is Claro from Brazil. It works on both my iPhone and iPad where both where purchased in USA and they both works fine with the same SIM card.
  
  I've shared with you a OneDrive link with the JSON file in it. It is too big for the PM.
  
  Thanks!
  - JohnPeng
    NETGEAR Expert
    Apr 25, 2023
    galvesribeiro wrote:
    
    I'm not using the ATT APN. My carrier is Claro from Brazil. It works on both my iPhone and iPad where both where purchased in USA and they both works fine with the same SIM card.
    
    I've shared with you a OneDrive link with the JSON file in it. It is too big for the PM.
    
    Thanks!
    
    Please send the model.json file to my email at jopeng@netgear.com. The one drive link didn't work somehow.
    
    Thanks
    
    John

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Night hawk m6 mr6150 error