hi , i have just brought a nighthawk m2 router . my data usage has quadrupled . i just browse forums ,ebay and news . no downloads of videos,music, u tube.all antivirus , updates ,cloud services are off. i have used 3 GB in 2.5 days which is a bit under my usual average monthly usage . why would this be ? thanks...

thanks for replies , i am in contact with carrier and trying to solve this problem . iam not the only one having this problem "google nighthawk excess data usage " and you will see lots of posts. hopefully it is something simple to rectify

ArodiD can you assist here? Vaguely remeber that some M2 loop downloading the new firmware wht can lead to hitting data limits. A moderator will move this to the Mobile Routers, Hotspots & Modems section please, too.

Thanks schumaku for alerting me to this post. The device checks for a firmware update once a week which is the same across all our devices so I do not think this might be contributing to the excess usage. Hi thingamajig , Whilst you are not using your M2 do you still have other devices connected such as PC, gaming console or other smart device? Even though you are not physically using the device it may still be running background programs or apps which could be chewing into your data. A good test is to either switch the device OFF or place it into standby when it is not in use. Regards, Arodi Community Team

all apps and background services are off as fare as i can control

Hi thingamajig , I would suggest contacting your carrier and ask them to perform a billing investigation. They should be able to tell where the charges are coming from. Regards, Arodi Community Team

nighthawk excess data usage | NETGEAR Communities

17 Replies

schumaku
Guru
Jun 27, 2019
ArodiD can you assist here? Vaguely remeber that some M2 loop downloading the new firmware wht can lead to hitting data limits.

A moderator will move this to the Mobile Routers, Hotspots & Modems section please, too.
- ArodiD
  NETGEAR Expert
  Jun 28, 2019
  Thanks schumaku for alerting me to this post. The device checks for a firmware update once a week which is the same across all our devices so I do not think this might be contributing to the excess usage.
  
  Hi thingamajig ,
  
  Whilst you are not using your M2 do you still have other devices connected such as PC, gaming console or other smart device? Even though you are not physically using the device it may still be running background programs or apps which could be chewing into your data. A good test is to either switch the device OFF or place it into standby when it is not in use.
  
  Regards,
  
  Arodi
  
  Community Team
  - thingamajig
    Tutor
    Jun 28, 2019
    all apps and background services are off as fare as i can control
n3t
Apprentice
Sep 08, 2019
Has this problem been solved yet?

In order to find out if the router itself creates mobile traffic, the obvious test would be to let it run without connecting any other devices to it, neither over WiFi nor through the Ethernet port.

The router has a display that shows the amount of data that has been transferred. If this number keeps increasing without anything connected to the router, it must be the router.

Or what am I missing?

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nighthawk excess data usage