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Forum Discussion
ajohnsonmc
May 17, 2017Tutor
Nighthawk M1 battery charging problem
I have just bought a Netgear Nighthawk M1 through Telstra to enable working in the field. Plugged into the wallmount to charge and the battery seems to drain instead. It will only charge through USB ...
ajohnsonmc
Jul 19, 2017Tutor
Hi there,
After advice from this site I used a different adaptor (wall mount) and the unit seems to be working fine now (at least for the last eight weeks). Good luck. A
jenjo77
Jul 19, 2017Aspirant
Thanks, A.
Telstra is replacing the Nighthawk since it is still under warranty, but this is the second time it's happened in exactly the same way, two months between each time. I'm getting spooked about the two month doom-time! I'll try it again and see what happens in september!
- CVDWAug 08, 2017Initiate
I had the same problems. I removed the battery. The Nighthawk even diden't startup without the battey on a 2.4 Amp. adaptor. I did try it over and over again, .........but
But afther I removed the sim (sim-card), it started without any problem. I put back the battery and could see the battery was almost completly loaded. Somthing about 80%. So my Nighthawk is working again.
I hope this wil work for others as well. Good luck
CVDW from Holland (I boucht the Nigthawk M1 in april 2017 at Telstra's Sydney, Australia)
- jenjo77Aug 08, 2017Aspirant
Thanks so much CVDW, that's a great tip. I'm on to my third Nighthawk since March, with the first two having the same problem, but it never occurred to me to remove the SIM card. If it happens again - 2 months seems to be the fail time - I'll try taking out the SIM card and see what happens. Hope at last!
- mdgm-ntgrAug 13, 2017NETGEAR Employee Retired
Please update to the latest firmware (NTG9X50C_10.16.04.04). There are some battery charging improvements in this update.
- MeriANov 12, 2017Aspirant
Same problem, won't charge, purchased in Australia.
So annoying.
Swapped chargers and powerpoints and so on.
Taking battery and SIM card WORKED!!
Good luck!