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Forum Discussion
ajohnsonmc
May 17, 2017Tutor
Nighthawk M1 battery charging problem
I have just bought a Netgear Nighthawk M1 through Telstra to enable working in the field. Plugged into the wallmount to charge and the battery seems to drain instead. It will only charge through USB ...
tilba16
Mar 04, 2018Aspirant
Yes I too have the same issue having bought the unit yesterday from Telstra in Sydney. Wanted to used as a fixed hotspot as I was getting hopeless speeds from Optus cable I decided to outlay quite a bit to at least get a decent consistent download speed. Took the battery out and found the unit would power off and on continually. Put the battery back in and it worked but did not get past 44% after charging for 24 hours.
Saw this post and substituted my Ipad charger for the netgear adapter and have not seen any more issues.
Returning this unit today for replacement but am not confident that the next one will work as the problem seems to be the adapter.
JasonN
Mar 05, 2018NETGEAR Employee Retired
Hi Tilba16,
Thank you for adding to the post. Please let us know with the new unit. Thank you again. :]
- Jason N
- Cage1010Mar 10, 2018Guide
New firmware(NTG9X50C_10.25.01.00) has released.
I have updated it and testing now~^ ^
In the Device Info, adding a Battery Charge Status~~~
- Gbear1984Mar 11, 2018TutorHow is it going so far? Encounter and random restart?
Hope to hear more from you! đ- Cage1010Mar 11, 2018Guide
I think so far so good.
And I also noticed one thing... The power cousumption seems reduced a little.
I didn't have very accurate experiment, but these days, my room temp was about 23C.
Before the firmware update, (4 Wifis and LAN connected), the machine temp would reach 49C, and battery would reach 43C. After firmware update, the temps were 43C and 40C. I think the new firmware does improve the power performance and keep the same LTE performance.
- tilba16Mar 12, 2018Aspirant
Afetr monitoring the unit for a week battery charge is at 100% and no further issues.
- Cage1010Apr 24, 2018Guide
Today, I received a firmware update message, and I finished the update.
Right now the firmware version is NTG9X50C_10.25.01.01.
FYI~
Not sure what is updated. No release log file.
- JasonNApr 24, 2018NETGEAR Employee Retired
Hi Cage1010,
We do not provide the firmware notes on these types of devices that use an ISP.
- Jason N