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Forum Discussion
ajohnsonmc
May 17, 2017Tutor
Nighthawk M1 battery charging problem
I have just bought a Netgear Nighthawk M1 through Telstra to enable working in the field. Plugged into the wallmount to charge and the battery seems to drain instead. It will only charge through USB ...
MeriA
Sep 17, 2018Aspirant
I took mine back to the Telstra shop and they said it’s a common issue with this model and is nothing to do with the battery or plugs. Apparently the battery when charged for a long period becomes “ too charged” to be recongnisws by the software. I was fairly cynical but when a new battery was put in it worked fine. Even though it’s “Netgear” they use different component distributors and the new generation won’t have the same flaw. Telstra said they would replace the battery as often as needed but typically just one replacement “does the trick”. We will see I guess....