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Forum Discussion

CafeRacerShop's avatar
Sep 27, 2017
Solved

Nighthawk M1 does not stay connected via WIFI

My New nighthawk M1 does not stay connected via WIFI to an Acer laptop running windows 10. I have already done a reset of the router.

It will reconnect straight away but will drop out (WIFI) sometimes 6-7 times a day.

 

It stays connected to everything else no problems, just this one laptop - not balming the Netgear device I just want it fixed.

 

Thanks

  • Hi CafeRacerShop

     

    I think you are better off posting this on an Acer forum as you have confirmed yourself that the issue is not with the M1.  As DarrenM mentioned it would be good to check if there is a WiFi driver update and if you are upto date with your Windows updates also.  If your Acer is upto date then I would suggest contacting Acer.

     

    Kind Regards,

     

    ArodiD

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello CafeRacershop

     

    Have you checked for updated wireless drivers on that PC?

     

    DarrenM

  • ArodiD's avatar
    ArodiD
    NETGEAR Expert

    Hi CafeRacerShop

     

    I think you are better off posting this on an Acer forum as you have confirmed yourself that the issue is not with the M1.  As DarrenM mentioned it would be good to check if there is a WiFi driver update and if you are upto date with your Windows updates also.  If your Acer is upto date then I would suggest contacting Acer.

     

    Kind Regards,

     

    ArodiD