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gsmornot's avatar
gsmornot
Aspirant
Feb 22, 2018

Nighthawk M1 Restarting and IP Passthrough

I have a AT&T Nighthawk M1 that will reset itself on a regular basis during use. Should I return it for another or is this something likely to be fixed by firmware?

 

Restarts happen on battery or connected to power. Power source is 2.4A lighter adapter made by Anker. I have factory reset and started over, I have set it to one WiFi band only. Nothing changes it. This is the one that travels with me. I have another that says in my office connected to my router as a backup that so far I have not been able to cause a reset on. The differece is the one in my office has the WiFi off and connected to my router via Ethernet. 

 

Speaking of the one in my office, IP Passthrough just does not work. If you turn it on you’re pretty well guaranteed not to get a working connection. You have to reset and start over. The IP will be assigned to the interface but you cannot pass traffic. Any idea there? I really want to stick with these for their future potential but it’s a struggle at the moment. 

6 Replies


  • gsmornotwrote:

    I have a AT&T Nighthawk M1 that will reset itself on a regular basis during use. Should I return it for another or is this something likely to be fixed by firmware?

     

    Restarts happen on battery or connected to power. Power source is 2.4A lighter adapter made by Anker. I have factory reset and started over, I have set it to one WiFi band only. Nothing changes it. This is the one that travels with me. I have another that says in my office connected to my router as a backup that so far I have not been able to cause a reset on. The differece is the one in my office has the WiFi off and connected to my router via Ethernet. 

     

    Speaking of the one in my office, IP Passthrough just does not work. If you turn it on you’re pretty well guaranteed not to get a working connection. You have to reset and start over. The IP will be assigned to the interface but you cannot pass traffic. Any idea there? I really want to stick with these for their future potential but it’s a struggle at the moment. 



    I had my Nighthawk replaced at the store. The new one reset 3 times on the way home, about 15 minutes. So the issue was not with the first unit. I did a factory reset and have only changed the admin password and the name of the WiFi network. I will test to see what happens next. 


     

    • JasonN's avatar
      JasonN
      NETGEAR Employee Retired

      Hi gsmornot,

      I wanted to check on you and see if your issue with your Nighthawk M1 restarting has been fixed.

      Please let me know :]

       

       

      - Jason N

      • gsmornot's avatar
        gsmornot
        Aspirant

        Yes and no. I found that a factory reset then only changing the admin passowrd and the SSID it would or has not reset. If I change the IP address range or change any other settings it will begin the resets. I wanted it to be on 192.168.4.1 but 1.1 will do for now. 

         

        My other M1 is waiting on a firmware update so I can use IP Passthrough. If I turn it on with the current firmware I get the "external" IP but cannot pass traffic. I can only pass traffic if I let the M1 assign a regular DHCP address. On this one I only use ethernet, the WiFi is turned off. Strangly it is setup for 192.168.5.1 but has been fine. It is indoors connected to 110V. The other is in the car connected to a 2.4A lighter adapter.