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Serendipite's avatar
Serendipite
Follower
Dec 06, 2021

Nighthawk M2 disabled

My nighthawk m2 says WIFI Network is disabled but when I try to enable the screen comes up with WIFI Name Disabled and WIFI Password disabled and just continues to try and detect service...I am totally not tech savvy...can anyone help please!!!

7 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert

    Did factory reset helping with your issue? What is the SKU name of your device and what is the FW version on it?

     

    Thanks

     

    John

    • IYGEAL's avatar
      IYGEAL
      Aspirant
      In my case factory reset hasn't helped. Model is AUS version (M21001TAUS), FW is 24.10.17.10. I made a detailed post on the other thread with 95 replies.
      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert

        IYGEAL wrote:
        In my case factory reset hasn't helped. Model is AUS version (M21001TAUS), FW is 24.10.17.10. I made a detailed post on the other thread with 95 replies.

        Can you log in to WebUI and enable ethernet offloading and do a FW upgrade check? There is a newer version available for your device.

         

        FW: 10.19.03.00 and PRI 05.02

         

        Thanks

         

        John


  • Serendipite wrote:
    My nighthawk m2 says WIFI Network is disabled but when I try to enable the screen comes up with WIFI Name Disabled and WIFI Password disabled and just continues to try and detect service...I am totally not tech savvy...can anyone help please!!!

    Were you able to fix this problem?
    Mine is still like this and there seems to be no hope of progress.

    • IYGEAL's avatar
      IYGEAL
      Aspirant

      Really frustrated that this device can't be updated now, and the problem persists.