Is the Netgear Nighthawk M1 Mobile Router manufactured with a Serial Number? If so, can someone clearly explain where that is found? I have spent literally two days between the T Mobile SIM card activation issues and trying to get this Mobile Router to work at all. I'm about ready to throw the router and the SIM card in the trash and move on to a product that works. I am not a technophone - but the activation process is mind blowing. Thanks for any insights into getting this Mobile Router to actually work. I appreciate your help.

I believe you may be the victim of semantics. These types of devices are identified by what is called an IMEI which is a type of elecronic serial number. You will find it on a sticker under the battery. I also believe you can find this on the GUI on the router by signing into it. Good luck.

Well that could be an issue because the IMEI is 15 digits.

I am going to correct myself and apologize for erroneous information. If you look on the sticker behind the battery under the IMEI number there is a very small, bearly readable serial number listed. Get out your glasses.

I will try that - thanks. The serial number input says 13 digits, but I will try the IMEI.

Thanks. The IMEI on the Mobile Router box is much longer than that : ( So I give up at this point. I will try to figure out how a person contacts actual support within Netgear, but I'm not optimistic that this product works, or will work. Thanks for your help.

Serial Number Search - Netgear Nighthawk M1 Mobile Router

12 Replies

celler
Guide
Aug 12, 2020
I believe you may be the victim of semantics. These types of devices are identified by what is called an IMEI which is a type of elecronic serial number. You will find it on a sticker under the battery. I also believe you can find this on the GUI on the router by signing into it. Good luck.
- JustinSF
  Aspirant
  Aug 12, 2020
  I will try that - thanks. The serial number input says 13 digits, but I will try the IMEI.
  - celler
    Guide
    Aug 12, 2020
    Well that could be an issue because the IMEI is 15 digits.
Oscar1951
Aspirant
Nov 27, 2020
nighthawk M1, 1100 EUS

Having the same problem with a SIM card from Vodafone, Gemany - 6 h of my life wasted - After hours of waiting at the support phone I was told " it is possible that we do not support nighthawk M1" what a lovley surprise - finaly could not suceed to make it work. Installed then my second SIM card from Swisscom Switzerland and everthing worked fine.

But my problem is now, I reseted my mobile router - does anyone know what the admin password is after resetting the device ?
Thanks for any help.
- W1lliam
  Virtuoso
  Dec 08, 2020
  Hope this info still useful for you, for MR1100-100EUS, default admin password is printed on the label when you removed back cover and battery.
  
  William

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Serial Number Search - Netgear Nighthawk M1 Mobile Router