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Forum Discussion

bobvanb's avatar
bobvanb
Aspirant
Oct 29, 2018

Sim not provisioned

What's it mean when an error says sim not provisioned?

Hardware

3 Replies

  • JSchnee21's avatar
    JSchnee21
    Virtuoso
    Oct 29, 2018

    I would expect this means you're carrier did not activate/provision the SIM.  Is this postpaid or pre-paid?  What carrier?  Is your Nighthawk unlocked / same carrier as SIM?

    • bobvanb's avatar
      bobvanb
      Aspirant
      Oct 29, 2018

      This was an exchange with ATT as battery failed on old unit.  Ended up keeping old unit and replacing the battery only.  Suspect it is a SIM that was not programmed by ATT.