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Forum Discussion

david70's avatar
david70
Follower
Aug 13, 2015

web admin password not enabled

Hello everybody, I have bought a aircard 785 mobile hotsport and when I try to set the administrator password in the web home page setting,  but it isn't enabled. Any suggestions, thanks.

Davide

5 Replies

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Hello go4dutch and david 

       

      I was able to test the 785 aircard I have and was able to change the admin password. You may want to try a different browser if its not working for you I used chrome and it work. next make sure you are logging in as admin so it allows you to change settings. if those dont work try to do a factory reset on the aircard. hope to hear your feedback 

       

      DarrenM

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        If this issue is still happening can you give me some screenshots so I can pass them on to engineering

         

        Thanks 

        DarrenM